From the very beginning I experienced horrible treatment. Never received a phone call to set-up an appointment. I did receive a letter stating I had a mandatory 7 hour long appointment on Thursday. I received this letter on Tuesday. At this Appointment I watched a member of the financial staff become somewhat verbally abusive to an elderly couple because they did not understand what she was saying. I had further appointments dictated to me with no ability to change them in any way to fit my schedule. I went to the 8 hour-long examination where I was treated like a part on an assembly line. I had a nurse in the kidney transplant team literally tell me that the dialysis machine would "steal my soul" I had the physician ask why I was taking a particular medication when this medication is the only treatment currently known for the kidney disease that I have. I was then dictated another set of 8 appointments that couldn't be made to fit into my 2 day work week. When I tried to email the scheduler more than a week in advance. I got no response for a full 7 days. Wrote to the patient ambassador. She responded with a form letter that did say I would be "contacted by the department director". That was months ago. I eventually received a form letter telling me I had been dropped from the program after I had already switched to another program. Avoid this hospital!
Posted: 2/01/2012 • Last edited: 11/21/2012 • Link to this review
Good services with physicians on staff who are up to date on cutting edge techniques. Facility is old and renovated in places, but has lots of hallways, and it seems to take forever to get from point a to point b - thank goodness for valet parking
Posted: 7/10/2008 • Last edited: 11/21/2012 • Link to this review
They will put you on the list knowing you'll never be offered an organ. In fact, they NEVER gave my mother a pager to let her know if there was an liver for her. They "called" her on the phone but blamed her for not showing up on time. They refused to give her a transplant because she was too sick or other excuses such as she didn't have enough family support... yet our family met a woman at Emory who was over 50 yrs old, lived alone, and was near dead when she was given a liver transplant. My mother had an instinct that Emory was a bad place to consider having her possible transplant done there. She asked for her medical records be transfered to another hospital which ultimately took her off the list ( I feel she was blackballed). They treated her inhumanely and she had to jump through hoops all for nothing! This happened last year...she passed away at the end of January.
Posted: 5/31/2008 • Last edited: 11/21/2012 • Link to this review
I was in Emory for a week years ago. It was the worst experience in a hospital. The nursing staff was downright cruel. They made fun of me outside of my room, told me I was making trouble when I just politely asked if I can have shampoo to wash my hair, one nurse told me while laughing that they would call a medical student to "practice" putting an IV in my neck vein and "it will hurt like %^&*", did not get the IV of antibiotics dripping while I had a temperature of 103 until a new nurse the next day caught it, told me that other people were much sicker than I was and that I should not even be there ( my doctor put me in there), told me that I had to clean up the blood that dripped all over the floor when they took my blood one day and never applied pressure to the site (I didn't do it),and the last day a nurse stood over me while I filled out the nurses evaluation everyone gets when being discharged and said, "I'm making sure you write down good reviews". I really could have sued them but I just wanted to get out. They even told me that the fill-in doctor for my doctor was upset that she had to come in and take care of me.You don;t tell a patient that. I wrote a letter to the patient advocate but never recieved a reply and a friend of mine who worked at the hospital witnessed some incidents and also went to the patient advocate.
Posted: 6/05/2007 • Last edited: 11/21/2012 • Link to this review
EUH the supposed flagship of this system? Only if you know nothing about healthcare! Being a nurse I questioned the care received, I.E. wrong meds being administered, wound with scar from a Nurse Practitioner, never informed the primary had a Nurse Practitioner, injury sustained from wrong placement of chest tube, and discharged prematurely for questioning care! Does this sound like good care to you? Complaint sent to CEO - prefunctory response. Although I was upfront that care was poor, with evidence, and I wouldn't pay - I was sent to collections for $100. They have no concept of Quality care or customer service. The problem - every department works independently and never communicates with another - right up to the CEO
Posted: 9/20/2006 • Last edited: 11/21/2012 • Link to this review
Excellent doctors, nurses and staff. Mayo told us this is the only place in Atlanta that they recommend for treatment of blood cancers. The 6E and 7E oncology floors are new and comfortable, and family is allowed to stay overnight in the room with the patient. We had several long stays there, and the nurses became like family and took such good care of all of us. Highly recommended!
Posted: 9/06/2006 • Last edited: 11/21/2012 • Link to this review
If this is considered the best medical care in this area, we have problems. The nursing staff was surly and rude, the facilities were filthy. The food service had limited hours based on usage. The parking area is the biggest joke I have ever seen. Why would you use the same driveway to valet park, retrieve your car, and pick up patients after care. The patients are made to wait uncomfortably while a blonde bubblehead tries to find her keys to move her car. This is a third world country in medical care. I have been admitted to several hospitals in the Atlanta area, along with other large metropolitan area. This place needs to be closed.
Posted: 4/07/2006 • Last edited: 11/21/2012 • Link to this review
Emory University Hospital has great physicians, doctors, nurses and staff. Unfortunately, their parking space is very limited during the peak hours. One day I was looking for a spot in their parking structure for 30 minutes (some people even parked at the illegal zone). The parking fee is not cheap if you need to be there for hours.
Posted: 1/19/2006 • Last edited: 11/21/2012 • Link to this review
Emory has an outstanding staff of doctors and nurses. Excellent, knowledgeable care all the way around. The only way to go is a teaching hospital. You will feel as though you are part of the team.
Posted: 11/01/2005 • Last edited: 11/21/2012 • Link to this review
Its a Wonderful Place and Hospital. They are wonderful doctors and nurses and they are the best Atlanta has to offer. They have been keeping my grandmother going for years. I love that place. :)
Posted: 4/12/2005 • Last edited: 11/21/2012 • Link to this review