Displaying 16-30 of 276
When I contacted Emperial Hardwood Floors, Inc., I had plans to go with another company, I just wanted an estimate. I got their contact information from the publication "Best Picks" which is delivered to Dekalb County, GA residents. Ricky actually won me over when he said he would advise replacing the particle board and he helped me make decisions and the other fellow would not be supplying materials. He also was very very careful to get all communications correct, something which can be annoying to customers but I have found it to be ABSOLUTELY essential in getting any home improvement project done properly. There was indication of some unlevel places in the subfloor, and in the contract there was a clause that if additional work was required to repair the subfloor or structure the cost and schedule would be impacted. Emperial Hardwood Floors could have taken advantage of me by telling me additional work was required, I would gladly have paid, but they did not. They were honest. Their estimate was the true price for the work, and they did the work within the time projected (3 days).
Emperial Hardwood Floors, Inc removed about 1,000 sq ft of "compromised" (pets had gone on the carpet) carpet and particle board underlayment in 2 bedrooms, closets, hallways, and living room and dining room. They installed plywood underlayment and 3/4" hardwood flooring and shoe molding. They help move heavy large furniture into the garage before starting and moved it back after finishing the work. The rooms where flooring was installed were empty
Area Decatur, GA
Cost $10,000 - $14,999
Date August 2016
Posted: 9/01/2016 • Link to this review
I'm not surprised to see Ricky and Chico's efforts have earned the company a 5 star rating. It is well deserved. The attention to detail was impeccable and Ricky ensured that I was completely satisfied through the challenges that arose as we worked around another contractor's inferior product on my cabinets. My floors are amazing. The color we painstakingly chose together is the perfect complement to my updated kitchen. We've gotten a lot of compliments from our neighbors. Thank You!
Area Smyrna, GA
Cost $1,000 - $2,999
Date March 2016
Posted: 8/30/2016 • Link to this review
We recently had Ricky's company redo our entire 1st floor, sanding, staining and 3 coats of sealer. They are tops, period. On time, excellent employees, professional and clean. I am in the commercial construction business and can say they run a great business and do terrific work. Could not recommend them more highly!!
Area Roswell, GA
Cost $3,000 - $4,999
Date August 2016
Posted: 8/29/2016 • Link to this review
One of the best experiences with a contractor I've ever had. Did exactly what was promised and met or exceeded the timeline. Crew was professional and did a great job of restoring our badly worn hardwoods. It was a pleasure working with and meeting Rick. Other contractors wanted to cut corners on the job and did not show up on time.
Area Canton, GA
Cost $1,000 - $2,999
Date August 2016
Posted: 8/29/2016 • Link to this review
First Job (April 2016)- Just had the Emperial team here to refinish, repair areas and install hardwood flooring. The owner, Ricky, was a delight to work with in the planning phases. Our crew was headed by George, and they were great as well! Communication was excellent. They were always here when they said they would be, or called ahead if changes were necessary. Their estimate, although pretty close, was the lowest of the 3 I received. I fall more and more in love with my new/updated floors each day! We look forward to have them back for work in the future. Second Job (September 2016)- We just had Emperial back to replace the carpeting on our stairs and in our upstairs hallway with hardwood. Just like last time, Ricky was a pleasure to work with, and George & crew did a top notch job!!! I will not hesitate to use them in the future for other flooring needs!!
Date September 2016
Posted: 5/11/2016 • Last edited: 9/22/2016 • Link to this review
Every part of the service - from start to finish, was just as promised. There was very little dust, furniture was moved and replaced and floors shine to perfection!
Posted: 1/04/2016 • Link to this review
I asked Emperial Hardwood Floors to make my dull hardwoods shine again. I couldn't be more pleased. The crew that arrived to my house was courteous, efficient and knowledgeable. My floors never looked better. I received the recommendation from a family member and would refer them to anyone that asks. They simply are the best!
Posted: 12/28/2015 • Link to this review
I used Emperial Hardwood 12 years ago on my old house ( I was very happy then). So I obtained a new quote from Emperial for my current place along with a few other companies for comparison. Emperial offers the best deal. Emperial's work is outstanding plus they wil move the heavier pieces of furniture for you. Other companies wanted me to hire movers which adds to the cost considerably. Ricky Core, the owner,has over 30 plus years of experience. Ricky recommended a specific color to better blend the floors with my oak cabinets & stair rails. At the end the floors look so beautiful!
Posted: 12/22/2015 • Link to this review
After comparing costs and services with 3 other flooring companies serving Marietta, we chose Emperial, and we were glad we did. Their price quote was competitive, the quality of the flooring materials was superior, and the craftsmanship was outstanding. I would confidently recommend Ricky and Emperial Floors to anybody.
Posted: 12/19/2015 • Link to this review
Ricky and his crew did a great job of installing some engineered floors in our basement on a slab. They made the transition to other rooms like a bathroom where the floor was uneven look very nice and smooth. Cleaned up after themselves. In our old house they did some repair on termite damage on real hardwoods. The floors were 100 years old. You could not see the difference in stain and they hand sanded down the board to the level of the others. That is why I used him on our new house. Thanks Ricky. Randy and Lisa
Posted: 12/18/2015 • Link to this review
I went with Emperial Hardwood after looking them up on the Better Business Bureau. The last flooring company I used was a disaster, so I was weary. When Ricky called me to discuss redoing my stairs, he answer ever stupid question I had about carpet to wood stairs. Then he came for a visit to give me my quote, and after talking with him, I added on refinishing my second floor hardwoods. He was extremely honest about pricing and everything that would be included. There was no fine print with them. He then completed my stair conversion (which had retro fit treads) and floor refinishing (white oak) while I was out of the country. When I came back, everything was absolutely perfect and he called to walk me through everything they had done and anything that we hadn't specifically talked about during our meeting before I left. Overall, I would absolutely recommend using Emperial Hardwood because of their professionalism and true passion for what they do. I can't wait to use them again for my next hardwood project!
Posted: 12/17/2015 • Link to this review
We were very impressed with Emperial floors. Ricky was great with helping select the correct color for our floors as well as answering any questions that we had. I feel like they were very honest as well as professional. Will be using them again in the future!
Posted: 12/05/2015 • Link to this review
I made the decision to go with Emperial Hardwood Floors because of their long history in business, their friendly and earnest owner, and their price. I was not disappointed. Ricky was responsive and flexible and his crew worked hard and did a great job. The crew removed old tile flooring and put down white oak, which they then stained and sealed. And when they encountered subflooring and mold issues in the half bath off of our kitchen, Ricky did not try to gouge me on repairs. George's crew communicated well and cleaned up after themselves every day before they left. Dust was minimal.The floors look great. I would definitely use them again. You can trust Ricky.
Posted: 11/23/2015 • Link to this review
I had my hardwood floors refinished with some minor repairs. They look wonderful. But most importantly, Ricky responds to phone calls, arrives when scheduled and he and his crew are friendly and professional. Great work and they could write a book on great service.
Posted: 11/07/2015 • Link to this review
Established in 1979, Emperial Hardwood Floors has served residents of the Greater Atlanta area in Georgia for over 35 years. We are a locally owned company specializing in hardwood flooring. Our projects include installing new floors as well as refinishing existing hardwood floors. We care about our customers and have a great deal of pride in the work we do.
Our goal is to make every customer happy, so that they refer us to their friends. That's how we built the business. Ricky Core,.. owner of Emperial Hardwood Floors, is involved in every aspect of the job. He even does estimates of the job himself. Our hands-on-approach has helped us win client trust and satisfaction.
2012, 2013, 2014, 2015, 2016
Home Reports Best Pick for thirteenth consecutive years. We carry both workers' compensation and liability insurance.
* By Appointment Only
Taking the time to refinish hardwood floors in Acworth is a great way to keep them looking their best. How do you know when it's time to have this done? Here are 3 signs that homeowners should watch for to help them determine when to refinish their...READ MORE »
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Taking the time to refinish hardwood floors in Acworth is a great way to keep them looking their best. How do you know when it's time to have this done? Here are 3 signs that homeowners should watch for to help them determine when to refinish their floors. Imperfections The best time to check for imperfections is right after cleaning the floor. Look for scratches, dents,...Read more »