I needed a new furnace last October. I thought I would try to go without one, but by November, it was getting cold.I called another co. they wanted alot!I called my dad, and Emperor, services his 2 homes, so I called them. They were over $500 cheaper then the other co. and i've even referred them to a co-worker who said they were better then the last company she worked with!
Posted: 5/25/2013 • Link to this review
I contacted Emperor after our primary contractor determined that our second HVAC unit needed replacement during a major renovation. Ian met me at the job site on my schedule, gave me multiple options and discussed all of them so that I could make an informed decision that would best suite my family's needs, as well as my budget. Michael did a great job with installation and Tony's follow-up was a great comfort. While I don't expect any issues with the unit they replaced, I know if we ever do have any issues with either one of our units, Emperor will be the ONLY company I call.
Posted: 12/05/2012 • Link to this review
Our furnace went out last night and Ian showed up first thing this morning to fix it. Quickly found the minor problem and fixed it on the spot. We've used Emperor for 11 years and have always had great service. They won't lie to you and tell you something is worse than it really is. They're reliable and honest and do good work. Highly recommend them.
Posted: 1/28/2011 • Link to this review
This is the best company in Atlanta heating and AC category.I tried many of them but with Ian from Emperor it is just easy business, best price and quality of work is unmatched. Thank you for installing my second unit for free after first one was stolen. Johnny Sabic Keller Williams Realty
Posted: 1/16/2010 • Link to this review
We had our air condition coil go out. Emporer did not install the system. Ian, from Emporer, really worked for us to get the unit replaced under the warranty and get our system working. Their prices were reasonable, the information helpful, and the service very good.
Posted: 6/18/2009 • Link to this review
I recently had a new furnace installed by Emperor Cooling & Heating and couldn't be happier with it and the service provided by the company. The technicians were prompt, friendly and professional and their prices are quite affordable as well. I warmly recommend them for all your heating and cooling needs.
Posted: 1/26/2009 • Link to this review
Emperor has provided excellent service installing several new systems, repairing existing systems & servicing my units over the past few years. As a renovator, I've had lots of experience with contractors, and Emperor is one of the best around. I highly recommend them. Excellent service, on time and very competitive with their services & prices!
Posted: 1/13/2009 • Link to this review
We just had a system replaced last week and these guys are great. They work with many other owners in our condo development and everyone says the same thing - honest, great pricing and very nice. Couldn't ask for more! Thanks Tony!
Posted: 4/21/2008 • Link to this review