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Emphil Kennels

3 star rating 5 Reviews

(770) 466-8440(770) 466-8440 View Website »

3945 Grady Smith RdLoganville, GA 30052

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Business overview

Reviews

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Love Emphil, 9/08/2009

Great Service, Great price and my dog loves going there. It's like a vacation. He comes home and sleeps for two days so I know he's getting plenty of exercise and having a great time. The owners... and staff couldn't be nicer!

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Excellent kennel for long-term boarding, 9/17/2008

I have boarded my dog at Emphil for weeks or months at a time on several occasions. I have always found the folks there to be professional, kind, and most capable. My dog always came back healthy... and happy. When they came to pick her up at my house, she was always glad to see them!

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Displaying 1-5 of 5

Reviews

Emphil Kennels - Loganville, GA -  eliznorris

Reviews: 2

Love Emphil

Great Service, Great price and my dog loves going there. It's like a vacation. He comes home and sleeps for two days so I know he's getting plenty of exercise and having a great time. The owners and staff couldn't be nicer!

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Emphil Kennels - Loganville, GA -  noobis

Reviews: 1

Excellent kennel for long-term boarding

I have boarded my dog at Emphil for weeks or months at a time on several occasions. I have always found the folks there to be professional, kind, and most capable. My dog always came back healthy and happy. When they came to pick her up at my house, she was always glad to see them!

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Emphil Kennels - Loganville, GA -  crappykennel

Reviews: 1

Bad experience for dog and owner

My dog came back from Emphil and was sick for days - he never had accidents in the house before. He is on a special diet (which I provided) because he is allergic to everything. Emphil gave him biscuits that he had trouble digesting and they didn't care. When I inquired why they gave my dog food that was not provided, they told me they gave those biscuits to every dog, regardless of the owner's request. They were not willing to admit that they had made my dog ill, and the owner told me flat out "I think you should find another kennel." What kind of customer service is that? My dog has been boarded at Emphil multiple times and wasn't happy the last time he came back either. The owners were rude every time I talked to them on the phone. When I told them I was going to call BBB, they threatened to sue me for slander if I posted a bad review! I am telling all my friends/family to whom I errantly recommended this uncaring kennel.

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Emphil Kennels - Loganville, GA -  atl_willie

Reviews: 15

Bad experience for dog and owner

My dog came back from Emphil and was sick for days - he never had accidents in the house before. He is on a special diet (which I provided) because he is allergic to everything. Emphil gave him biscuits that he had trouble digesting and they didn't care. When I inquired why they gave my dog food that was not provided, they told me they gave those biscuits to every dog, regardless of the vet's request. They were not willing to admit that they had made my dog ill, and the owner told me flat out "I think you should find another kennel." What kind of customer service is that? My dog has been boarded at Emphil multiple times and wasn't happy the last time he came back either. The owners were rude every time I talked to them on the phone. When I told them I was going to call BBB, they threatened to sue me for slander if I posted a bad review! I am telling all my friends/family to whom I errantly recommended this uncaring kennel.

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Emphil Kennels - Loganville, GA -  JMill75

Reviews: 7

Great Service and affordable.

Extremely nice people, very customer service oriented. They come and pick your dogs up for you in a very nice van and then deliver them when you return. The price is affordable. I have not seen the actual facility but hear its nice.

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