Anderson is the best HVAC repairer we have ever found on the internet. He is extremely knowledgeable and experienced in every make and model and takes care of any problem with your system within the time and cost agreed upon. He walked us through detailed steps over the phone and fix the issues we were having with our heating system in extremely cold weather and he didn't even charge for his time and expertise even though he could have scheduled an onsite repairs for us and gauged us like all other HVAC repairers out there. I would highly recommend Anderson for anyone looking for an experienced, courteous and reasonable HVAC professional.
Posted: 11/26/2013 • Link to this review
Not sure who these guys are but they are NOT Empire Heating & Air Conditioning, Inc. DO NOT USE THEM for your heating & air needs. Empire has service my systems for over 10 years.
Posted: 10/22/2013 • Last edited: 10/24/2014 • Link to this review
I contacted Empire Residential Improvement and spoke with Mr. Anderson regarding the troubles we were having with our unit. Mr. Anderson very thoroughly explained to us what was going on with the system and provided a time in which he could come and inspect and repair. Many other technicians we called were not as detailed about what they would have to do and we in fact felt as though they may be trying to take advantage. With Empire Residential Improvement, he was honest and offered fair pricing. Our unit was fixed in a reasonable time and he was very courteous and kind throughout the process of repairing it. I would definitely recommend Empire Residential Improvement to any friend, co-worker or family member who needs to have their HVAC unit checked out!
Posted: 5/30/2013 • Link to this review