Engineered Solutions of Georgia is a trusted foundation repair company that specializes in commercial and home foundation repair and basement waterproofing throughout the greater Atlanta area. Thousands of homeowners have trusted us with cracked, sagging, and structurally weak foundations, and have been rewarded with the high quality and cost value of our foundation repair. We have over 32 years of combined experience; therefore we are able to offer creative and cost effective solutions to your.. specific problems.
We offer all of our customers exceptional service. From site inspection and cost analysis through implementation of the restoration process. We will walk you through every step of the process until completed and will stand by our work. We offer free estimates, warrantied repairs, and competitive pricing. Most forms of payment are welcome and financing is available. Call us today!
As is apparent from its very definition, the foundation of your home is very important. The entire structure of your house sits on its foundation and depends on the solid support that it provides....READ MORE »
Pulled up carpet and found a crack in the concrete slab on one of my investment properties so I called ESOG and spoke to Susan first thing this morning (12/6/16). She said the first available appointment they had was 12/21/16 due to the rain. Asked if someone could come out sooner to look at this to see if it is a problem and she told me "no." I explained this is an investment property and I can't wait that long but she didn't seem to care. If it takes over 2 weeks to send someone to look at it and a problem exists, then there must also be a wait time to be scheduled to correct the problem. Would they as a business be willing to have that much down time and loss of income? By the way, this property is only 10 miles from ESOG's office.
Area Marietta, GA
Date December 2016
Posted: 12/06/2016 • Link to this review
I am very sorry that we were not able to meet this customer's time line. Our policy, when we can't meet a customer's time line, is to offer a phone consultation. We typically ask them to send some pictures, try to talk generally about the issue and give advice as best we can. In some cases we will recommend the customer try one of our rebuttable competitors in an effort to make sure our customers' needs are meet. I am not sure why protocol was not followed in this case but will be discussing this instance in our Thursday staff meeting.
The nature of the waterproofing business is such that during times of heavy rain it is very difficult to service the volume of calls. We do everything we can to insure that our customers needs are taken care of and have made the commitment not to spread ourselves to thin. We are committed to providing unparalleled service and have made the decision to only field the number of calls we can service while maintaining the level of service our customers demand and deserve. I would be happy to discuss this or any issues with customers and can be reached at the office 679-290-1325 or on my cell phone at 404-754-4689
Tim did a great job. As a REALTOR I can recommend a lot of vendors. I chose Engineered Solutions for my own home because their assessment, prescription and execution was specifically tailored. Cheers
Posted on GuildQuality: 11/17/2016
As far as the customer service, the staff was very timely and professional. However, I was not happy with the actual work. My steps were left uneven so I had to go back and redo them myself. I left the work how it was because I did not want to extend the project further.
Posted on GuildQuality: 11/10/2016
The most important part of the project was the workers sent to do the actual work. From the moment they arrived the displayed a professional attitude and expertise for the theory and application of the work. Truly a wonderful experience. All companies do work, this company does outstanding work and believe in the customer and project.
Posted on GuildQuality: 10/12/2016
The staff was very knowledgeable and professional. The made the job very easy. The team lead kept us informed in all the details along the way, and answered all of our questions. They were very professional, and easy to work with.
Posted on GuildQuality: 9/05/2016
Cody ran into an unexpected problem with my job but stayed on top of it until he worked it out. This guy is as professional as they come. I would highly recommend them to anyone in need of their services
Posted on GuildQuality: 9/02/2016
We recently used Engineered Solutions to waterproof our basement as part of a larger basement renovation project. Jay was wonderful to work with! He is extremely knowledgeable, answered all our questions, and came up with a great solution to keep our basement dry. He coordinated his schedule with our general contractor to ensure that the entire project ran smoothly. The crew arrived on time, did a wonderful job, and left the area cleaner than when they started! We love our new basement! We would definitely recommend Engineered Solutions to anyone looking for a reliable, easy-to-work-with waterproofing company.
Posted on GuildQuality: 8/17/2016
This is the second time I have used Engineered Solutions, and this time it was for my mom's house. Cooper and Juan showed up right on time, were extremely polite and professional, and did a fantastic job of sealing the cracks in my mom's basement and building an outside retaining wall to prevent future water leakage. I will definitely use Engineered Solutions again for future projects.
Posted on GuildQuality: 6/30/2016
I contracted for waterproofing of a finished basement. ESOG was friendly, prompt and clean in their work. I scored them lower on quality because they had to come back out to rework a corner that the crew installed improperly. They did respond immediately to my concern. I scored them lower on expertise due to variation in guidance/information regarding the vapor barrier installation. The initial consultant stated a vapor barrier couldn't be penetrated by nail or screw. I elected to not have the vapor barrier added because the planned finishing method required affixing studs to the block wall. The project manager who responded to review the corner complaint stated that the vapor barrier could be penetrated if using a specific screw type. If I known this from the beginning I would have had the barrier installed initially. To ESOGs credit they did install the barrier at no additional cost, but I think the finished product would have been better if the work was done on the initial install.
Posted on GuildQuality: 6/18/2016
Juan and his crew were very professional. They had a great work ethic and restore my faith in the fact that there are still companies who deliver as promised. My basement look a 100 times better and is dry.
Posted on GuildQuality: 6/16/2016
I cannot being to convey how pleased I was with ESOG. Their prices were fair, they were extremely low pressure, and the work was spot-on. I highly, highly recommend them for any structural or waterproofing needs.
Posted on GuildQuality: 5/31/2016
2012, 2013, 2014, 2015
Engineered Solutions of Georgia is proud to be a member of the Better Business Bureau, The National Association of Civil Engineers, The National Homebuilder's Association, The American Concrete Institute, and also have certified foundation repair contractors on staff.
As is apparent from its very definition, the foundation of your home is very important. The entire structure of your house sits on its foundation and depends on the solid support that it provides. Therefore, maintaining the integrity of your home's...READ MORE »
Displaying 1-3 of 3
As is apparent from its very definition, the foundation of your home is very important. The entire structure of your house sits on its foundation and depends on the solid support that it provides. Therefore, maintaining the integrity of your home's foundation is quite important. When you need foundation repair in Atlanta, it's also important to follow up with waterproofing and other...Read more »