Displaying 61-75 of 86
Great experience. We recently had to replace our 28 year old kitchen linoleum with new tile and also our 28 year old original builder's grade carpet. The experience with Enhance from start to finish was nothing short of terrific. When we first starting shopping for our new flooring, they took plenty of time to explain everything and answer all of our questions (We had a lot!). After several weeks of taking home different samples and shopping around, we made the purchase. But during those couple of weeks there was no rush, no pressure, just good old fashioned customer service. After reducing our cost by selling to us during a 25% off sales event, the installers came and were terrific. Very professional, careful, and went above and beyond during the installation. Their work was really fine craftsmanship. And Enhance had no interest financing which was also appreciated. So, in a nutshell, we were extremely pleased and highly recommend them!
Posted: 11/09/2010 • Link to this review
We used them to install hardwood in 4 rooms of our home. We selected the tavern grade hardwood. These are site finished floors so the guys had to come in, lay the floor, sand, stain and clear coat the floors. They did a wonderful job. We expected to have a lot of cleaning due to dust but to our surprise, there was very little clean up needed. The floors were installed 3 years ago and the seams are still as tight as the day they were installed. The salesman followed up several days after the install was complete. They were great, we couldn't ask for a better experience!
Posted on Citysearch: 11/03/2010
My new floors look great. I do not feel that enhance was the cheapest place in town, but they were great with follow through. They were one of the only companies that showed up when they said they would. They said the job would take 2-3 days and they completed it in 1 day. Their installers were excellent. They arrived on time, cleaned up after themselves and really paid attention to the small details. I am very happy I went with the "local" guy!
Posted: 7/17/2010 • Link to this review
I needed to update my kitchen floor and replace master bedroom carpeting at a reasonable cost. Looked in several nearby towns and by word of mouth, contacted Enhance. I rec'd quality personal care and they considered costs as well as quality. The pattern I selected for the kitchen was very difficult to match and they spent a lot of time staisfying my husband. The owner even stopped by to check the match and our satisfaction. We have been so pleased with this job and when we re-do the other rooms they will be the only company we contac t!!!
Posted: 3/01/2010 • Link to this review
I recommend Enhance Floor Trends for any flooring, hardwood or carpet installation in your home. They installed both in my home and the results were flawless. The management and installers were professional, courteous, and totally focused on delivering the best installation available. They definitely were successful. In addition, when the old carpet was removed, rotted wood was found near the front door. Enhance Floor Trends fixed the problem and still completed the installation on time by working significant overtime. I will definitely use Enhance Floor Trends for ALL future flooring needs.
Posted: 2/28/2010 • Link to this review
Just got my kitchen redone by Enhance. I did new distressed hardwood floors that are dark maple, a cream color real stone backsplash, and new granite countertops. It looks like a brand new kitchen!!!! All the installers were great, especially Ricardo's crew. My kitchen looks wonderful and that never would have happened without your expert assistance. It was also a breeze to deal with just one company for everything and not three different ones. I highly recommend Enhance Floors to anyone getting new floors and kitchen counters. You will be glad you did!
Posted: 2/18/2010 • Link to this review
Just had new hardwood floors and my staircase done by Enhance Floors and More. WOW! What a difference. I did the real hardwood floors where they were sanded in my house. Not anywhere near as dusty as I expected it to be. I've had more dust from painters! And the staircase looks awesome. I did the rod iron spindles and I got to select the pattern used. Paul was great, he had to make a few adjustments to what I thought I wanted. He was very helpful and patient. There were a few nights we could not use the staircase and had to stay off the floors. No big deal, sent the kids over to friends and my husband and I slept in the basement. It was so worth it to get this done. It looks like a brand new house! The rooms where we had carpet look so much bigger now with wood. I could go on and on. Enhance is great-do not think about using anybody else to do floors in your house. Great price, even greater people, and I LOVE my new floors and stairs!
Posted: 2/18/2010 • Link to this review
We never received our customer referral credit for referring a family member. We made several calls to the store and were told the check had been mailed or the bookkeeper is only here two days a week. The floors look great, but they should keep their promise and honor their customer referral program.
Posted: 2/02/2010 • Link to this review
I am one of the owners of Enhance Floors. I know who you are because you did have to call several times re: your referral bonus. I am surprised you have not received it. I know for a fact that it was mailed out several days ago. During the time you called, we moved our showrroom and our corporate offices and this was very disruptive to many of our processes. And our bookkeeper only works part time. However, none of this is your problem. We appreciate your patience and your referral. Please contact me if you have not received anything in the mail in the next day or so and we will reissue the check. I am genuinely sorry for your inconvenience.
Everybody on the Enhance Team did a great job for us. All time and cost commitments were met. Steve was our Salesman and Ricardo was our lead installer. Even the owner (Don) came by to make sure everything met our expectations. Highly recommended and will do business with Enhance again. Charles & Charlotte Godfrey
Posted: 1/04/2010 • Link to this review
My floors are fantastic! I shopped the "big boxes" first and I might have saved a few dollars, but the staff at Enhance gave me much more professional service. Selection was great, I must be their most indecisive customer ever. I love coming home to my house now. Thx so much, Enhance!
Posted: 10/23/2009 • Link to this review
We've used Enhance for hardwoods (new and re-finishing), carpet, and a staircase makeover. Their work is excellent, and they stand behind their work. Very satisfied.
Posted: 9/03/2009 • Link to this review
We purchased our laminate flooring and carpet from Enhance Floor Trends. After visits to several competitors, we quickly decided on this company because of the knowledge of the store, the quality of flooring and the vast selection of carpet and laminate. After several visits to the store, we made our purchase, thanks to our salesman Jim. He made the selection easy because of his vast knowledge and patience. The carpet was installed as scheduled and looks fantastic. The installation crew was both professional and courteous. A problem was quickly addressed and resolved thanks to Jonathan. Enhance Floor Trends is our floor store for any future purchases and we will recommend them to others.
Posted: 9/04/2008 • Link to this review
Just wanted to say it was a pleasure doing business with you and the installers were fabulous! We were totally pleased with the job. It looks great! Should have done this years ago.
Posted: 7/19/2007 • Last edited: 1/02/2008 • Link to this review
I had Enhance Floor Trends install my floors recently and had a great experience. My salesman was great to deal with and I really feel like he went the extra mile with me. I currently had hardwood in my dining room, and wanted the same exact floor in my foyer. My salesman took the time to call and find my current product to be able to match my existing. I had another company come out and give me an estimate and I felt like it was a total disaster. The sales person did not seem to know what he was talking about and could only provide Bruce hardwood, which would not even match what I currently have. Also, your installers were great and very friendly. the other thins that I like is they spoke very clear English. I am very pleased with the end project and plan on using you again because of the good experience that I had. I wanted to let you know how pleased I am.
Posted: 7/09/2007 • Last edited: 1/02/2008 • Link to this review
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