Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Oceanside, CA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.
My car was hit by another driver and need to go in for repairs. I was taking it next door to lens, so I call enterprise. I asked for a SUV and wanted one under $50.00 a day, so that my insurance would cover it. They told me if they couldn't find one, they would give me a call. Two hours later, I brought my car in and then went to enterprise. I waited 30 min before I was helped and they only had 1 other person ahead of me. Went I get to the counter, I said I called earlier that morning. They said they couldn't get me what I wanted. His co-worker went to pick up a vehicle for me. When he returned with the vehicle, I had to wait for it to be washed. Ask I was signing off on the paper work, He told me that I had to pay for the tax, because the vehcile they gave me was $50.00 a day. I asked him to call me today or tomorrow with a vehcile under $50.00 a day. After the 3rd day, I decide to return the car and return a car from another company. They over charged me $265.00. It has been 4 weeks and I still have not gotten a refund. The service was awful and I will never use Enterprise again. I rented a SUV from Budget and I didn't have to pay a dime.
Posted: 11/21/2006 • Last edited: 1/02/2008 • Link to this review