Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Marietta, GA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.
Reserved a minivan weeks ahead but at location on day of trip was told, "We don't rent minivans." Upset, I asked for his supervisor or his supervisor's number. He said he was the manager and turned his attention away from me...snubbed me off! Sherron should be fired for lying to me not once but twice, and treating me in such a dismal manner! Trip costs increased due to this!
Posted: 11/16/2010 • Link to this review
My most recent experience with this Enterprise location was July 2009, and as always, I received outstanding service. We needed an insurance replacement, and the car was ready when they said it would be. In fact, employee Willie asked us if we would like to check out any other vehicles he had available in the same price range. Willie then patiently explained the features of each vehicle to us and even let us sit in the seat and view the interior of each vehicle. Service and courtesy is often in short supply at car rental agencies, but Enterprise on Powder Spings Road ALWAYS treats us exceptionally well. Unfortunately, the vehicle my wife wanted had only a half tank of gas, but Willie carefully noted that on the contract and said to just bring it back with at least a half tank, and there would be no gas charge. The vehicle we got was very clean. Upon return, there were no problems, and the process only took a few minutes. Two different employees handled the return, and both were exceptionally courteous.
Posted: 7/13/2009 • Link to this review