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Enterprise Rent-A-Car

(770) 222-1194

3425 Jimmy Lee Smith PkwyHiram, GA 30141   map »

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They Cheat You On Fuel Costs, 5/07/2012

Do not rent from the Hiram GA Enterprise location. They will cheat you on fuel charges every time. The first time I rented from them I noticed the guy marked the check out paperwork incorrectly. I... called him on it, and they very reluctantly corrected it when I turned the vehicle in. The next time I rented a vehicle they did the same thing, marking the fuel level higher than it actually was. This time I pointed it out before I drove off, and the manager arrogantly said the fuel reading was only approximate. Yeah right! Strange the way it is always approximate in THEIR favor. I canceled the rental on the spot and went to Penske, where I received far superior customer service and no cheating on fuel charges. Do not rent from Enterprise in Hiram GA.

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RickyZ

Reviews: 79

They Cheat You On Fuel Costs

Do not rent from the Hiram GA Enterprise location. They will cheat you on fuel charges every time. The first time I rented from them I noticed the guy marked the check out paperwork incorrectly. I called him on it, and they very reluctantly corrected it when I turned the vehicle in. The next time I rented a vehicle they did the same thing, marking the fuel level higher than it actually was. This time I pointed it out before I drove off, and the manager arrogantly said the fuel reading was only approximate. Yeah right! Strange the way it is always approximate in THEIR favor. I canceled the rental on the spot and went to Penske, where I received far superior customer service and no cheating on fuel charges. Do not rent from Enterprise in Hiram GA.

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