I've used this company for years at two different houses of mine, and I've referred them to many close friends. I don't know how someone had a bad experience because I've only ever heard great things... of the E.R.R. crew. Recently, I was in need of a system repair and these guys showed up quickly and after hours! Great prices and the tech was entirely professional. We even got a follow up call from their office to ensure quality service.VIEW MORE »VIEW LESS »
I have used several A/C repair companies in my time. However, none can even match the quality of service and people that are associated with E.R. Roberts. Very friendly, fast, reliable and... affordable. I would recommend E.R. Roberts to anyone!! Thanks guys.VIEW MORE »VIEW LESS »
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I've used this company for years at two different houses of mine, and I've referred them to many close friends. I don't know how someone had a bad experience because I've only ever heard great things of the E.R.R. crew. Recently, I was in need of a system repair and these guys showed up quickly and after hours! Great prices and the tech was entirely professional. We even got a follow up call from their office to ensure quality service.
I have used several A/C repair companies in my time. However, none can even match the quality of service and people that are associated with E.R. Roberts. Very friendly, fast, reliable and affordable. I would recommend E.R. Roberts to anyone!! Thanks guys.
My A/C went out and I called E.R. Roberts to come out. Steve came out and fixed my unit and did a good job explaining what the issues were. I highly recommend this company. Very good service and reasonably priced.
I am very pleased with the quality service that I received from ER Roberts Cooling and Heating. Adam, came out to home and was very professional & helpful: answered all my questions, made suggestions, and wasn't pushy into buying new equipment. Will definitely use their services in the near future.
Thought my AC was dead. These guys took the time to explain the problems, and ALL my options. I appreciate that b/c they could have just walked in and tried to sell me a whole new system. The bill was clear and easy to understand. Thumbs up.
I made an appointment for a quote on a new, high-end HVAC system. After they were a couple HOURS late, I called the office. I was told they were on the way. Nobody ever showed up or called me again. So I wouldn't recommend them or trust them at all.
We had two other HVAC technicians come to the house to try and fix our cooling issue before we contacted ER Roberts. They had fair pricing, great service and even did a fantastic job cleaning up before they left. We highly recommend!!
Can't say enough good about this company, the service was quick, professional, polite and all around top notch.
I read the reviews on here and thought I would give them a try. I trust heating and air companies like used car salesmen so this is a tremendous compliment, I trust them. They spotted some things that were not working properly and took the time to show me and explain it. I had a malfunction after a lightning strike and the owner came out and looked at no charge to make sure everything was working. After two companies ruined or house to the tune of $10,000, ER Roberts is a breath of fresh air.
My furnace was making a noise so I called out a competitor. They said that I needed a new unit and closed it back up. Next day the furnace quit working completely! Called Rob out and he found that a wire was loose. Makes you wonder if the other guy was trying to get me to buy a new unit. Rob didn't charge me a penny and said that when my furnace quit to keep him in mind. I definately will have you guys install me an entire new unit when the time comes. Thank you for being honest and punctual.
I called an HVAC company to come out and take a look at my unit as it was putting out a burning plastic smell. I am very familiar with home repairs etc as I have done several rehabs personally. I thought I knew what was wrong. The first company told me they didnt know and all they could do was replace the unit (what a surprise!) : ) Then I found E.R. Roberts on Craigslist and very carefully interviewed them on the phone to make sure they were honest and knowledgeable. They treated me respectfully, came out to look at my unit and lo and behold, I was right! They said they could replace the blower motor but really didnt want to (I have an absolutely AWFUL crawlspace. A real pain in the a$$ to work in - very low clearance) because of inaccessibility and age/condition of the unit. They gave me my options and instead of installing a new system, I had them go ahead and replace the blower motor. They did a great job with no complaining about the crawl space (and let me again reinforce how much working in that space causes insanity - also, whoever installed the furnace to begin with should have been beaten at least twice). They were responsive, fair, reasonable in attitude and cost and most important of all........I TRUST them! I will use them again.