We just had a great experience with EMJ for a move out cleaning. They were accommodating with our schedule and did an entire 3,000 sq ft. move out clean for a great price. They were responsive and the house looked great for our closing. Thank you EMJ!
Posted: 7/08/2015 • Link to this review
i had other companies before and this one has completed every single one of the mayor standards, the guy who answered the telephone very polite and helped me through all the process to set me up for a Bi-Weekly appointment, i am a very satisfy with EMJ and no matter what they will always be there for me and our familly when we are in need.
Posted: 6/09/2015 • Link to this review
The cleaning job they did was fantastic. Everything leading up to it and after has been absolutely horrific. They originally quoted me $95 for my cleaning I requested. I set up my appointment for 1:30-4:30 on a Saturday. A day before my appointment they call and tell me its $165. Ok, fine. At 8:30 the morning of my appointment they call me NINE TIMES IN A ROW ON A SATURDAY. When I pick up the phone they tell me they are at my house. I explain my appointment was for later, but their English is broken as best and they don't understand me. During their cleaning I catch one of the maids on her hands and knees on TOP of my counter. When I come back the next day to review the job they did (which was a great cleaning job, don't get me wrong), I see where they have cracked several tile on my countertop. I have gone rounds and rounds of emails with this company telling me they would fix it and of course trying to not take responsibility. I refer them to the owner of the home and wash my hands of it. Today I am told that they are refusing to pay for the repair of the damage they created. Do not use this company or if you do please protect yourself and take photos of everything in your house as they will try to saddle you with repairs and run away with your money. I also tipped them $20. Huge mistake.
Posted: 3/18/2015 • Link to this review
I don't normally write reviews, but for people looking for regular cleaning services, I do NOT recommend this company. The office staff is highly unprofessional and the company is just unreliable. We never really knew if the cleaners would show up AND if they were going to be late or did not show up, we would not be contacted until after the fact. The cleaners did a pretty good job cleaning, but we could no longer give our money to this business. We need someone who is reliable and professional.
Posted: 10/09/2013 • Link to this review
I originally used this company after purchasing a new home for a move in cleaning. They arrived with 3 people, on time. Then immediately got to work. I walked through with 1 person to show her things I wanted detailed at the beginning of my service. She remembered everything I needed done and made sure it was completed to my requirements. I was impressed by their professionalism that I hired them again to clean my apartment for a move out. It was so spotless that during my final walk-through maintenance could not find anything wrong (although he really tried). I recommend this company and would use this service again.
Posted: 8/28/2013 • Last edited: 9/21/2013 • Link to this review