From the moment I met Jim--who is not the owner--I felt like I was dealing with a professional. I wish that I had called him first! The guy that I had been dealing with probably didn't know much about roofs. He was supposed to be representing my interests to the insurance adjuster. What I heard him doing was BS-ing about professional football players. When Jim showed up, he had the ability to read the roof and assess the damages intelligently. He kept his appointments and everything went as promised. He gave us a lot of choices in terms of what we wanted. His original bid was a good one and WE added what we wanted. There were no surprises. The work crew was excellent too.
Posted: 10/16/2008 • Link to this review
From the moment I called in to get an estimate, this company was great. I had a small leak from my chimney. The receptionist was friendly and very knowledgable. She even called to confirm my appointment and told me to call her if I had any problems. I got my repair done on time and with no problems! Love these roofers.
Posted: 3/14/2008 • Last edited: 8/06/2008 • Link to this review
We were very pleased with this company. They were on time, did what they said they would with know hidden fees. We will call them again and have given their name to others.
Posted: 7/12/2007 • Last edited: 2/27/2008 • Link to this review
I had to have an old roof totally replaced. From beginning to end they were very helpful, explained all steps, were on-time, did everything they said they would and even the clean-up was great. The finished roof is beautiful! I would recommend them to anyone!
Posted: 6/14/2007 • Last edited: 8/06/2008 • Link to this review
I had a small leak that became a big hole in the ceiling in my shower. Turned out the vent boots weren't installed properly so this had been building up for 10 years. I called around and got three quotes to have things fixed. I chose Erwin because the representative I spoke with, Jim, was so nice and took the time to explain what had happened and how it could be fixed... even recommended filing a claim if my deductible was low. His background in insurance claims makes him an asset. He even worked with me on the price when I told him what the other companies quoted. But I still would have given Erwin Roofing the job just because of the way Jim responded to my questions and the way he treated me, my mom (who met him at the house for the estimate) and my neighbor (who let him into the house for the work). He even called afterwards to check on how things looked and stopped by to see for himself. I couldn't be happie with the results and would definitely recommend Erwin for any roof/ceiling job!!!
Posted: 11/01/2006 • Last edited: 8/06/2008 • Link to this review