DEPLORABLE!!! RUINED DRESS, LOST DRESS, LOST BROACH!!! DO. NOT. USE. Dropped off an evening dress and asked to pick it up the next day @ 1pm. I was told that was "no problem." When I arrived to pick up the dress, it was not there!!! I had to DRIVE 25 minutes to another location. She also CHARGED ME before I had the dress in hand. I arrive at the other location, and the dress is MISSING THE BROACH!! The lady tells me she'll drive it over from the hickory flat store. NOW I AM SUPER LATE!! I get home only to realize the skirt of the dress which was pleated has been pressed FLAT. And not well at that! I come back and ask for a refund and to be reimbursed for the dress that was ruined. Refund granted, reimbursement for ruined dress denied. BARELY AN APOLOGY. NEVER NEVER GO HERE!!!
Area Canton, GA
Date December 2016
Posted: 12/13/2016 • Link to this review
I have given Esquire a few chances at getting our clothes clean. Last time we left around 10 pieces- all the dress shirts came back with spots, we had a pair of pants returned with a hole (they claimed was already there ) then we had a suit come back with ink stains. When asked about it- he said a pen was left in the pocket. They are supposed to check the pockets, but he said they were in too big of a hurry that day- so , my loss. They are definitely in too big of a rush and it shows! I will not be using them in the future and would definitely not recommend them!
Posted: 7/29/2008 • Link to this review