Estes Services - HVAC, Plumbing - Atlanta, GA - Heating & Air Conditioning

Estes Services - HVAC, Plumbing

4 star rating 548 Reviews

(404) 329-9260(404) 329-9260 View Website »

3981 Tradeport BoulevardAtlanta, GA 30354

  map »

Estes Services - HVAC, Plumbing - Atlanta, GA - Best Of 2014 - Kudzu.com Estes Services - HVAC, Plumbing - Atlanta, GA - Best Of 2014 - Kudzu.com Estes Services - HVAC, Plumbing - Atlanta, GA - Best Of 2013 - Kudzu.com Estes Services - HVAC, Plumbing - Atlanta, GA - Best Of 2013 - Kudzu.com

Displaying 46-60 of 548

Reviews

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  highonart

    Reviews: 23

    Very Professional
    highonart (23 reviews)
    11/09/2013

    Knowledgeable, friendly service at a reasonable price. They offer a discount if you purchase their annual service contract.

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  Alimanda

    Reviews: 0

    New Carrier Install
    Alimanda (0 reviews)
    11/08/2013

    Was pleased with the end result of an entirely new unit after it stopped completely during summer's end. The employees were most helpful from the sales staff, office, job supervisor, plumber and technicians.

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  Bayouman

    Reviews: 0

    First Rate
    Bayouman (0 reviews)
    11/08/2013

    We use Estes for Heating and plumbing. They are great. If there is a problem we can always depend on them. Quality work and reasonable rates. The service guys are polite and helpful.

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  PhoebeBobo

    Reviews: 0

    Trust is Key
    PhoebeBobo (0 reviews)
    11/08/2013

    I've been using Estes for several years. They've come out for emergencies and non-emergencies. They've installed new HVAC, water heater and have repaired plumbing problems. I'm a retired woman in my 60's and I wouldn't know a condenser from a conductor so I have to trust what they tell me. I have never felt they were anything but honest with me and they've just taken care of me when I needed them to. Good people, and I'll be staying with them as long as they continue to provide such expertise and honesty. The administrative people I've always dealt with are truly kind and professional too.

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  JCHeard

    Reviews: 0

    One Fine Company
    JCHeard (0 reviews)
    11/08/2013

    Just a quick note to say that Estes is a company that you can trust for quality and service. I have used them for heating and a/c service on several properties in Roswell, GA. They have also been the company I have chosen to install new heating and a/c systems at both properties. You will never go wrong with choosing them for your needs.

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  L_MacNeill

    Reviews: 0

    Excellent quality and service...
    L_MacNeill (0 reviews)
    11/08/2013

    They installed an entirely new HVAC system in my home a little over 3 years ago, and have been doing the semi-annual checkups on it ever since. I'm extremely happy with their level of quality, service, and professionalism. They're not the cheapest out there, but well worth the little extra you pay. Highly recommended.

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  LaVonD

    Reviews: 0

    A Long Time At The Top Of My List.
    LaVonD (0 reviews)
    11/08/2013

    I retired from the daily grind in 1999 and then did some contract work to finish out my tenure until 2001. During this interim period prior to shutting down I had Estes Heating & Air install a new Heating and Air Conditioning system. Since then their service and maintenance personnel have been servicing that system twice each year and are ready at any time between those service trips to jump onto any need that may arise.

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  GBTB5862

    Reviews: 0

    You wont find better.
    GBTB5862 (0 reviews)
    11/08/2013

    Estes is simply the best!!!! We have been using them for the last five years and they are very reliable and their technicians are top notch. Really cant say enough goo things about Estes!!!

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  traitt

    Reviews: 0

    best ever
    traitt (0 reviews)
    11/08/2013

    best ever service and quality had my furnace services in new home and was very satisfied technician did a very good job during repair

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  jcwalker

    Reviews: 0

    Estes is the best!
    jcwalker (0 reviews)
    11/08/2013

    We have high standards and expectations and it hasn't been easy finding the right/best folks to handle our home upgrades and maintenance. Finally, we have found a company that delivers what they promise. We first used Estes in 2011 for a total replacement of our heating and air conditioning system + weatherization, etc. Our monthly bills dropped by 48% immediately. Very professional, neat, clean and thorough. We have been so pleased we use them exclusively for plumbing, electric and heating & air jobs and maintenance. Can recommend Estes without reservation!

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  jcampbell9999

    Reviews: 0

    Professional staff and quality installs
    jcampbell9999 (0 reviews)
    11/08/2013

    The work that Estes has performed for me has been at the highest level of professionalism. The staff were professional and arrived in a timely manner.

    More »

    Was this review helpful?

    (1) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  CrashSnider

    Reviews: 0

    Above and beyond!!
    CrashSnider (0 reviews)
    11/03/2013

    This July when our air conditioning computer and wiring caught fire and burned up, we called Estes. Evan came out and quickly and thoroughly diagnosed the problem. Throughout the process, Evan communicated very clearly what was wrong and how he planned to correct it. Evan worked with management at Estes to make sure the manufacturer covered the parts they were responsible for, and efficiently repaired our system. It's never run better! I wouldn't want anyone else working on our system. I hold my own A/C certification and used to do it for a living, so I know quality work and knowledge when I see it. Evan is tops in my book. Thank you!!!

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  gilesg

    Reviews: 0

    Paul Harrison--Excellent Service Technician
    gilesg (0 reviews)
    10/30/2013

    Paul has been out several times to help us w/ maintenance issues. He has always been thorough, explaining what he has done to fix the issue at hand, and a great professional to deal with.

    More »

    Was this review helpful?

    (0) (0)

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  JSADMA

    Reviews: 1

    Re:Estes #1 goal- complete customer satisfaction
    JSADMA (1 review)
    10/28/2013

    It sounds like Estes is genuinely interested in customer satisfaction. And that has been my mother's experience for the last twenty years. Hopefully the current issue can be resolved soon. She has been without heat since Friday (four days and counting). The weather is turning cold and she is a frail 83 year old lady who does not tolerate lower temperatures well. I am going to take this up with the management in the morning and will come back to update this review and my rating. Let's see if Estes meet their #1 goal, complete customer satisfaction. Next day: The heating unit was fixed by Estes this afternoon. I spoke to the customer service manager and the service manager and both were very helpful. All companies make mistakes now and then. Estes was able to fix this one within a reasonable amount of time. Their technician even came out of Sunday and did not charge for the service call. I have to give an average rating on quality because it is hard to understand why a unit would break down the first time it was turned on.

    More »

    Was this review helpful?

    (0) (0)

    Estes Services - HVAC, Plumbing replied on 10/29/2013

    We welcome the opportunity to help you out in any way possible. We need to know who your mother is so we can get you some answers and, more importantly, get her some heat!!! Please contact me, Joel Heller, Candy Fuentes or Glyn Strickland @ 404-366-9620 to help you immediately!!!!

  • Estes Services - HVAC, Plumbing - Atlanta, GA -  Ti3ger

    Reviews: 1

    The worst service and follow-up ever
    Ti3ger (1 review)
    10/28/2013

    250 words is just not enough to capture what this company has done to receive this poor rating. I've given Estes a month now to respond to my concerns and they have not called me back since receiving my last communication. That communication (via email) is pictured below. I have also tried calling to no avail. Estes waited until after my unit was out of labor warranty to inform me I had a freon leak, a unit they installed themselves and knew had a leak all along as they have been the only service provider. They broke a drain pan internal to the unit. Did not return a float switch to it's proper position during the same visit that broke the drip pan. This allowed my unit's overflow drip pan to overflow and leak inside my walls all summer. When Estes was made aware of the float switch not being in the right place, they reluctantly sent a technician free of charge to replace the float switch. When the overflow pan reached capacity again within a week, this is when the broken internal drip pan was discovered. The technician who came to return the float switch to it's proper place took pictures of my drywall and told me a supervisor would be contacting me during the regular business week and has never called. The only way they will send a technician now to investigate my broken drip pan is if I pay them a service trip fee to do it. I have tried to get them to send me a drip pan so I can change it myself and they won't do it without sending a technician first.

    More »

    Was this review helpful?

    (1) (0)

    Estes Services - HVAC, Plumbing replied on 10/28/2013

    This is not nearly a true and accurate reflection of the kind of service Estes provides to any customer. I feel the need to explain our position on this matter which differs greatly. Estes installed the complete system 6/7/08 at this address and we saw no issues with the system until 6/1/09. Because of the issues we saw (which were refrigerant related) we elected to replace the evaporator coil at no charge. We replaced the evap coil on 6/4/09 and tested the system repeatedly to verify it was in perfect operation and free from any leaks. Fast forward to 2013 and the system is beyond the 5 year manufacturer's warranty and we find the system has a leak yet again. We advised the customer of his options as is standard procedure. The second issue with the cracked drain pan is another different issue. Estes did not crack this drain pan. The drain pan was likely cracked by the force of the ice being on the pan from the coil freezing up. This is why we do not feel like this is our fault. Furthermore, this customer has requested we send him the warranty part to fix himself. We cannot legally provide him the part as he does not possess a warm air license for HVAC and is not authorized to perform warranty repairs. To clarify, Estes offers a one year labor warranty on all parts and services in addition to the manufacturer's parts warranties on the parts and equipment we install. Sincerely, Joel Heller, Service Manager


Description

Estes Services - HVAC, Plumbing - Atlanta, GA - Portrait

Residential and Commercial Air Conditioning, Heating & Plumbing experts in the Atlanta area since 1949.

Business details

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
VIEW MORE »

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Ventilation
  • Wall Units

Services

  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

The Air Conditioning Contractors of America (ACCA), The Conditioned Air Association of Georgia (CAAG), North American Technician Excellence (NATE), The National Air Duct Cleaners Association (NADCA), Comfort Institute Member, Georgia Power Premier Dealer, The Better Business Bureau, Excellence Alliance Inc. (EAI), AirTime 500, The Chamber of Commerce, Angie's List, Gas Advantage Dealer

Hours of Operation

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Discover
  • Financing
  • Mastercard
  • Visa

Year Established

1949

Social

Documents

[PDF] The News' \"Best Contractor to Work For in Southeast\" (2002)
[PDF] 2010 Residential Contractor of the Year

Green Credentials

We are a proud member of the Comfort Institute, an organization dedicated to helping homeowners achieve a safe, healthy, clean, comfortable and affordable indoor living environment. We sell high efficient AC and heating systems and use Puron (R-410A) refrigerant in our air conditioning equipment, which unlike many haloalkane refrigerants, doesn't contribute to ozone depletion. Our customers receive whole house comfort checkups and computerized reports of duct and air leakage for energy savings.

Languages Spoken

  • English
  • Spanish

Videos & Photos

View all »

Video (3 videos)

  • 2 2

  • 2 2

  • 2 2

Photos (11 photos)

  • Estes Services - HVAC, Plumbing - Atlanta, GA - Carrier CFAD Dealer
  • Estes Services - HVAC, Plumbing - Atlanta, GA - Carrier Presidents Award 2015
  • Estes Services - HVAC, Plumbing - Atlanta, GA - Founder Nap Estes
  • Estes Services - HVAC, Plumbing - Atlanta, GA - Tommy Estes, Brian Estes
  • Estes Services - HVAC, Plumbing - Atlanta, GA - President Tommy Estes, Vice President Brian Estes, General Manager John Waldorf
  • Estes Services - HVAC, Plumbing - Atlanta, GA - Our office- Wherever you live in Metro Atlanta, there is always an Estes truck near by!
  • Estes Services - HVAC, Plumbing - Atlanta, GA - 2010 Residential Contractor Of The Year
  • Estes Services - HVAC, Plumbing - Atlanta, GA - Service technician greeting customer with a friendly smile.
  • Estes Services - HVAC, Plumbing - Atlanta, GA - Our trucks are on call during normal service hours, and available around the clock for emergencies.
  • Estes Services - HVAC, Plumbing - Atlanta, GA - Technician informing the customer of his findings during the inspection.
  • Estes Services - HVAC, Plumbing - Atlanta, GA - Service call at house.


Carrier CFAD Dealer

Videos

Photos

Generic
11 photos
Album: Generic
1 of 11




Carrier CFAD Dealer