Our HVAC unit kicked the bucket in Nov, 2011 and we made do until February. Mike Estes came out and took a good look at our present set up and made a couple of suggestions, and diligently worked with me on the price I needed. His crew intalled the new unit in one day with some changes and we are very happy with their expertise and helpfulness.
Posted: 2/23/2012 • Last edited: 3/14/2014 • Link to this review
Decided to replace both older HVAC units in our house with new high efficiency equipment & had Mike Estes and two other companies come out. Mike, by far, spent the most time evaluating our current system, identifying design faults in the ductwork, and finding the best solution to our problems. He replaced two complete systems and half the duct work for just a little more money than the others were quoting for lower SEER equipment and no ductwork changes. Before, during, and after the install, Mike came out to verify everything was completed to his own high standards. And I wasn't charged a penny until everything was installed and I was completely satisfied. Unlike other contractors I've had out, I had no reservations leaving my house unlocked for Mike and his crew during the two day install, and subsequent follow-ups. He runs a family business with a family atmosphere where a promise and a handshake still mean something... Absolutely no regrets with RM Estes. Thanks Mike. Jason & Melanie.
Posted: 9/16/2011 • Last edited: 3/14/2014 • Link to this review
We recently bought a house and was assured that the A/C was in working order and would be good for several more years. After we moved in, we saw that it was not working right and our realtor gave us RM Estes number to call. Not only did he find out that that condensor was shot, he set us up with the electric company to help finance it and we are just as happy as can be with Big Mike and his crew as we could be. Our first 2 weeks bill for electricity was almost $300 and now that we have the new system, it is less then half of that. Thank you Mike and all of your crew! Cindy & Gary
Posted: 7/20/2011 • Last edited: 3/14/2014 • Link to this review
I first started using this company for my business more than 20 years ago when it was pretty much just the owner. Since then my wife uses him for her business and they take care of our home also. On time, they fix the problem, they clean up after themselves, and the price is right. Highly recommended.
Posted: 3/21/2011 • Link to this review
We have been using R.M. Estes for our heating and cooling needs since we moved into our house 13 years ago. Admittedly, I thought I was calling the Estes Heating and Air that is advertised on the radio and tv. I'm not sure if they are related or not, but I couldn't be happier with their service. When we have trouble with our heating or air, I just give them a call and they are usually at my home the same day. They are always fair in their pricing and do quality work. Once when our air conditioner was out in 100 degree weather, a technician came out and fixed the problem at about 4pm on a Friday afternoon and didn't leave until about 7pm. He got the problem fixed and was dripping sweat the whole time. He was so ready to start his weekend, but he took his time to make sure we had air conditioning. Recently we had one of our air conditioning units replaced and R.M. Estes was able to upgrade us to a bigger more efficient unit and add additional duct work in the attic for only about $500 more than his nearest competitor who offered a smaller, less efficient unit. I'm so happy I stumbled upon R.M. Estes.
Posted: 9/20/2010 • Link to this review