Excella Communications

2 Reviews

(702) 888-1022 www.excellacom.com » View Website »

1700 S Main StreetLas Vegas, NV 89104   map »

Business overview

Services

  • Installation
  • Service/Repair
  • Telephone Systems
  • Voicemail

Connectivity

  • DSL
  • Ethernet
  • T-1
  • Voice Over IP (VOIP)
  • Wired Connections

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Payments Accepted

  • Mastercard
  • Visa

Languages Spoken

  • English
  • Spanish

Reviews

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These People are extortionist!, 2/02/2011

The only agreement I signed with Excella was a basic service order. Their fine print is on another document called a "Master Service Agreement" After 1 year of use, not happy with the quality, they... want $1500.00 to cancel my contract!

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worst company ever, 12/03/2009

Have had excella since it was NV telephone. Recently moved house and tried to contact them to switch over. Unable to contact anyone for 4 days. All calls are diverted to a call center where they pass... on the calls. Nobody called me back. I called another company to start service with them. They said Excella has to agree to release me. Finally got a call from Excella who told me that I needed to give them 7 days notice before I move and it would cost me $65. I had tried calling 5 days before move! Now they won't release me although I don't have a contract. Worst customer service EVER!

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Displaying 1-2 of 2

Reviews

vegasmike8

Reviews: 1

These People are extortionist!

The only agreement I signed with Excella was a basic service order. Their fine print is on another document called a "Master Service Agreement" After 1 year of use, not happy with the quality, they want $1500.00 to cancel my contract!

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  • Quality
  • Service
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hedgie

Reviews: 1

worst company ever

Have had excella since it was NV telephone. Recently moved house and tried to contact them to switch over. Unable to contact anyone for 4 days. All calls are diverted to a call center where they pass on the calls. Nobody called me back. I called another company to start service with them. They said Excella has to agree to release me. Finally got a call from Excella who told me that I needed to give them 7 days notice before I move and it would cost me $65. I had tried calling 5 days before move! Now they won't release me although I don't have a contract. Worst customer service EVER!

  • Overall
  • Quality
  • Service
  • Value

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