Expert Blinds, Shutters & Drapes, Inc.

Told 2 weeks for blind purchase 8/13. 8/26 not heard anything so sent email. 8/30 no response; I resent email. Responds saying next week. 9/8 no response; emailed if this was going to take another week. 9/9 responds the upstairs on backorder but downstairs were ready. Asked to install downstairs now. Said 'Yes'. 9/12 no response to 'Yes' so emailed. 9/13 no response sent email again. Called her 9/15 and threatened to dispute charges for order. Finally told us 2-4pm window on a Thursday. Installer showed up 5:30pm, worked until 10pm not finishing. Said would be back tomorrow. Called next day said he couldn't come; would come Saturday. Saturday 1pm, he hasn't shown up. We call again and he shows up finally. Downstairs are up. 10/2 no response on upstairs so emailed. 10/3 responds they are ready. I respond install ASAP. Setup for 10/6 4pm. 10/6 no one shows up. Called, could not get a hold of anyone. Got rescheduled to 10/12. 10/12 installs, but the corner valences were not packaged nor the weighted drawstring handles. Needed to reschedule for that. 10/19 parts were ordered. 10/26 parts in. 11/12 missing pieces installed. One rail was broken downstairs because it didnot open smoothly. I asked to have it replaced. He came and told me there was nothing wrong with it. Sprayed WD-40 on it and said it was fixed. After getting irritated I told him to take it away and get me a new one. Finally did and who would have thought that this one actually works. DON'T USE THIS COMPANY!

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Our blinds from Expert Blinds, Shutters & Drapes are beautiful! My family and I are very pleased with the quality blinds and service that we received. Karen and Taff are the best! Karen came out to our house with excellent samples and prices. Within one week's time we had gorgeous blinds installed in our wrap-around, enclosed deck. We are extremely satisfied with the results!

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I had a great experience with Expert. Of the three companies that gave me a quote Expert was the most reasonable and professional. Taff came out and gave us an estimate and explained in detail on how our shutters would be framed based on our trim. Overall Expert provided exceptional service and my blinds and shutters look beautiful!

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Yah they r very prompt when it comes to the quote and 1st time installation.Service is def good.We had installed a battery operated shades in 2008 and it stopped working 2009 even before a yr.WE had hardly used it.Its been more than a yr and yet my shades r not fixed.So when it comes to fixing things which r also imp their service is horrible believe me.Never again will choose this comp for installing blinds.

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This was a wonderful experience from start to finish.

I strongly recommend anyone looking for new blinds to call Karen.

Top-notch service and value!

Thanks,

W & T

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