Never go to express oil change for anything. They befriended me and made me believe that they were honest then I was stuck with an outrageous bill changing me $170 for an hour labor. I dropped my car off there and came back an hour later and walked up to the store manager to see if anything needed to be done to my car. He told me it hadn't been looked at yet. Turned around to go back to my car and a technician approached me telling me what was wrong with my vehicle. He told me if I did not bring the car in when I did, it would have blown the engine up!! I was shocked to hear that! Especially when they hadn't looked at it yet. He proceeded to tell me not to tell anyone what he told me because he would get into trouble. I was a little confused. WhenI received a call from the store mgr Chris. He told me exactly what was wrong with the vehicle exactly what the phony tecnician told me without looking at it!I I questioned it but who was I to know. He told me the price and I thought it was ok because the price the phony technician told me was much higher. They supposedly fixed it an hour later. Charging me $170 an hour!! Total $271 for 4 spark plugs and a gasket. A technician picked me up to get my car he proceeded to tell me that there were other issues with my car. I asked him like what? His response was I don't know I just do what they tell me. They also put 3 quarts of oil in my car which I checked before I brought it in and it was full! Dont trust these con-artists
Posted: 3/09/2015 • Link to this review
I have been taking my cars here for years for normal oil changes (saved $22 with Braves win savings today) and all other car concerns/issues. The guys in the front shop are friendly, quick and of course remind you when it's time for other service. They are not pushy though. Chris, one of the managers, is always friendly and even took the time to entertain my daughter for a minute. Marcus is back at this location and always a pleasure to see and work with. Rasheed in the back will have your car examined and report back to you in no time. On several occasions he's suggested I get a second opinion b/c of major issues/concerns with my car. Otherwise his team fixes our cars quickly, correctly and without trying to find things we don't need fixed -- all at a fair price.
Posted: 8/20/2014 • Link to this review
I always go to this Express Oil Change for oil changes, transmission fluid, tire rotation, etc. The staff here is very customer-oriented and thorough and professional in their work. I highly recommend these folks.
Posted: 8/03/2013 • Link to this review