I had brake repair on Fri 4/16 (brake hose on driver front was bad) and they quickly diagnosed the problem and provided a easy to understand explanation. Since the repair took a few hours, one of the techs (Kyle) even gave me a ride back to my house and picked me up when the repair was finished. I wasn't expecting this but really appreciate it. I've been going to this Express for about 5 years and have always found them to be honest and straight forward.
Posted: 4/17/2010 • Link to this review
I went to this Express Oil Change on my lunch break needing a quick oil change and the Manager on duty, Dudley Barton, was very helpful and knowledgeable about the service I needed. I asked him if my Altima needed the High Mileage oil since it has almost reached 80k and he did not push it on me but mentioned the benefits of it and the additive in it that can possibly prevent or even repair small leaks. So I went with the High Mileage Oil. It was a little pricey I thought 49.99 for an oil change? But I was given a $5 off coupon since I was a first time customer there.
Posted: 6/25/2008 • Link to this review
Have been going to this place for all our car repairs for several years. First honest auto repair company we have found in town. We moved about 20 miles away and tried another company . . . the quote was outrageous so drove back to these guys and saved 1/2 the quote. Highly recommend them.
Posted: 2/14/2008 • Link to this review
Of about the dozen times I have been to these guys, they have never tried to pressure me (or my wife) into getting extra services done on our vehicles. They do make some recommendations but also give you a straight answer on how serious a condition may be.
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review
I needed an oil change and the service center I wanted to go to was too busy. I decided to try this place and was glad I did. They were efficient, quick and thorough. They kept me informed of everything they were doing. Since they didn't know the history of my vehicle they recommended other services, but it was very low pressure. They know how to provide excellent customer service. It was a little pricier then other places but worth the few extra bucks.
Posted: 2/09/2006 • Last edited: 1/02/2008 • Link to this review