Hello again, I'm writing a follow up review to the one I wrote a week ago. I received a phone call from this establishment after my review & I was hoping they were going to remedy the discrepancy.... No such luck! I am more disappointed than previously & regardless of all the positive reviews from others, I guess the cheese stands alone. Meaning 1 bad apple can spoil the whole bunch. I am truly sorry that I had to write this review, but I was wronged & it was not corrected. Hopefully this will be my final write-up. ( I did like this place)
Posted: 5/22/2015 • Link to this review
Because of a serious vision problem, needed to get an appointment quickly; they were very accommodating. Have been a client of Dr. Michael Hung's since he worked at Woodham's. Very caring individual and an excellent Doctor. I highly recommend their services. Only knock on the office was the slow processing of paperwork.
Posted: 3/12/2014 • Link to this review
My husband, my 9 year old, and I have all been seen by either of the doctors at Eye Elements. We were all very pleased with the care received and with the friendliness of the staff. I have very specific concerns about my son's vision and Dr. Teri answered all of my questions thoroughly. She even pointed out something with my own vision of which I'd been unaware and proved to be symptomatic of a huge health concern. I recommend Eye Elements without hesitation! They get 5 stars across the board!
Posted: 9/14/2012 • Link to this review
The staff straightened my bent eyeglass frames for free and gave me a case as well. They were very friendly, and the store is so much easier to get in and out of compared with Perimeter Mall down the street.
Posted: 7/06/2012 • Last edited: 4/06/2014 • Link to this review
Needed to get an appointment quickly and they were very accommodating. Have taken care of eye care for my whole family. They are prompt and thorough with their exams.
Posted: 6/19/2012 • Last edited: 6/20/2012 • Link to this review
Thank you! We enjoy caring for you and your entire family!
Dr. Teri Hung prescribed an antibiotic for me 3 weeks ago. I took it twice, it caused me to throw up both times. I've called the office 4 times and they refuse to let me speak with the doctor and they refuse to prescribe something else.
Posted: 6/05/2012 • Link to this review
Dr. Michael & Dr. Teri Hung were and have been amazing - between having Gas Perms and a fussy stigmatism they have worked with us, making sure comfort and eyesight is not compromised. Thank you for all your help and the wonderful new Swissflex glasses that are totally worth the investment. The staff - Rita, Angela, Stephanie - is not only warm and helpful, but try their best to make the best of your time there as well as fit you in; as they value your time. Thank you for taking such great care of us.
Posted: 2/07/2012 • Link to this review
It is worth sharing the fact that Eye Elements can do more than just your eye exam. They did do my eye exam and it was such a good experience that when I found myself with eye pain a few weeks later - I decided to call them. I am new to the area and wasn't sure what was wrong. They took me in for a weekend apt and discovered that I had a piece of metal stuck in my cornea (very painful). She did the first procedure to remove it same day (and it didn't hurt to have it done) and by the next day I was already feeling a good bit better. One more follow up the next week. I am pleased to say that I will use Eye Elements now for ALL my eye needs.
Posted: 10/14/2011 • Link to this review
Dr. Mike was so patient with my teenage son when he was trying out contact lenses for the first time. He never made us feel rushed, and validated his concerns and empathized with his anxiety and frustration. A great experience!
Posted: 7/05/2011 • Link to this review
I appreciate good vision through glasses and contact. Dr. Teri gave me a prescription that was just right and my headaches went away. I love my comfortable contacts and frames. Stephanie helped me pick my frames. Dr. Teri has a very good and knowledgeable staff. I had a great experience with these ladies. Thanks for all your help.
Posted: 5/29/2011 • Link to this review
When it was time to get new glasses, I was faced with going to a big chain store and having my insurance cover most of it. Or go to a smaller, local eye care office and pay more. I like to support local businesses so I chose Eye Elements after reading the positive reviews here. The care and attention I received by Dr. Terri Hung and the staff at Eye Elements was first rate. Rita and Teya were very helpful with the paperwork and selecting the frames. Their good senses of humor made the process so much easier. I felt very comfortable and welcome. Dr. Hung took the time to ask me many relevant questions and go over my options. She was very thorough and pleasant to talk to. She offered me the option of trying a new brand of contacts before ordering my old brand. I ended up going with my old brand but it was good to see what another kind was like at no extra cost. It was a bit more expensive for me to go with Eye Elements in light of my particular insurance plan, but to me it was well worth it for the personal attention and quality care. Unlike Lens Crafters or other chains, they really care about you! I would recommend them to anyone.
Posted: 2/23/2011 • Link to this review
My sister and I went in to order my glasses. We thought this would be an all day event. However, the great customer service from Teya expedited the whole process. Quick, efficient and definitely a people person, Teya made us feel at ease and dwindled this all day event to less than 30 minutes. We definitely recommend this business. Thanks Rita and EXTRA THANK YOU TEYA!!!!!
Posted: 2/05/2011 • Link to this review
I had a persistent problem with a red and irritated eye (diagnosed as pink eye by my general practitioner). After 3 weeks, it was getting worse and I went to see Dr. Teri Hung at Eye Elements. She diagnosed me with a much more serious condition and put me on the correct course of treatment right away. Excellent care, excellent and friendly staff, and I truly feel they saved my vision!
Posted: 12/27/2010 • Link to this review