Hello again, I'm writing a follow up review to the one I wrote a week ago. I received a phone call from this establishment after my review & I was hoping they were going to remedy the discrepancy....... No such luck! I am more disappointed than previously & regardless of all the positive reviews from others, I guess the cheese stands alone. Meaning 1 bad apple can spoil the whole bunch. I am truly sorry that I had to write this review, but I was wronged & it was not corrected. Hopefully this will be my final write-up. ( I did like this place)VIEW MORE »VIEW LESS »
I had a fantastic experience at Eye Elements! I absolutely love Dr. Hung! Overall great experience from beginning to end!
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Eye Elements truly believes in Eye Health and Perfect Customer Service. As a 2+ year patient, I couldn't be more pleased. Dr. Hung is an incredible doctor and I've referred many of my friends her way. Thanks for a great experience!
Posted: 10/13/2010 • Link to this review
I have always viewed eyecare as important, but rather routine in delivery. My experience with Eye Elements was anything but routine. The eye exam and consultation was very thorough and comprehensive. Dr. Teri Hung is very knowledgeable and share the knowledge as it applies to eye health. She looked at my eyes and asked me about my blood pressure history and blew my mind. Really an "eye opening" experience.
Posted: 5/30/2010 • Link to this review
With eyesight as poor as mine, I have been to quite a few optometrists in the Atlanta area, but never before have I received this level of personal service. I can actually say that I look forward to getting my eyes checked! I found the staff to very personable and most helpful. Honestly, this is the best staff I've ever come accross at an eye doctor, without a doubt. Dr. Teri Hung really goes the extra mile to ensure that her patients are taken care of. I never felt like I was being rushed through the system. She always takes the time to answer my questions and she manages to do it with a smile (how rare these days). BOTTOM LINE: They really made me feel SPECIAL! This is the best experience I've ever had at an eye doctor. Guys, thanks for all that you do! JamesH
Posted: 5/07/2010 • Last edited: 5/28/2010 • Link to this review
Iíve been a satisfied client of Eye Elements for two years and Iím very picky about my eyesight. I do computer work so in addition to normal distance vision I need perfect vision critical to avoid keyboard errors and eye strain. Eye Elements patiently and expertly provided solutions for computer work, reading, and long distance viewing. I also had a temporary acute vision problem that Dr. Hung changed her work schedule to address. Eye Elements is a family care vision center. To help her evaluate her career interests, my daughter has been invited to observe Dr. Hung and the Optometrist Technologists. The Eye Elements staff will help evaluate insurance options and recommend stylish solutions with your budget in mind. I have recommended Eye Elements to several people and I highly recommend your eyes to Eye Elements on-going professional care.
Posted: 5/04/2010 • Last edited: 5/28/2010 • Link to this review
As my eyes age I have new challenges and Dr. T Hung has patiently worked with me to sustain great vision. I have been a patient for two years and have recommended several friends to the Dunwoody office.
Posted: 5/01/2010 • Last edited: 5/28/2010 • Link to this review
Eye Elements has provided excellent customer service. My ten year old daughter and I are patients. They have provided a variety of services, including eye therapy for my daughter. They are thorough and you never feel rushed. They really care about their customers' needs. They recently taught my daughter (ten year old) how to use contact lenses. They spent time patiently showing her how to put them in and take back out. They also communicate promptly and go out of their way to service the customer. I have been very happy with the staff. Both doctors and both locations are fantastic.
Posted: 2/24/2009 • Last edited: 5/28/2010 • Link to this review
My husband and I were there the other day. It was his first time being examined by Dr. T.Hung, while I had been examined last year. The service was great and Dr. Hung was very attentive and professional. The staff treated us like family while we were there! They were also very helpful in suggesting the correct eye glass frames that would best fit my husband's purpose and appearance. All in all it was a great experience for him and for me in the past. I would recommend them to anyone looking for eye care with the highest quality!!!
Posted: 2/23/2009 • Last edited: 5/28/2010 • Link to this review