I had a very unpleasant experience here all around. My Rx was they type that had to be sent out, not only did it have to be changed twice during that time, but it took an entire month until I saw the finished product. Due to the changes that were done to the original prescription, I was due back a refund. Eyemasters could not produce a receipt with the final amount of the transaction, nor the amount of the refund. The receipt looked jumbled and only coherent to those who worked there. The refund I expected was minimal, and even this could not refunded on the spot, I am still waiting for my check on that refund. To top it off, the very last time that I went to this place of business to discuss my refund, we spoke to two managers who were rude, and insensitive. It seemed like the fact that I was asking for a final amount on a receipt and for a refund on my purchase was absurd. I will never go to this particular store or chain again.
Posted: 3/21/2008 • Link to this review