Eyewear Repair Express

(404) 486-0603 www.eyewearrepair.com

2712 Clairmont Road NEAtlanta, GA 30329 map it »

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Business overview

Repairs

  • Adjustments & Fittings
  • Cleaning
  • Frames
  • General Repair & Service
  • Mail Order

Eyewear

  • Clip-On's
  • Sunglasses

Appointment Types

Walk-ins Welcome

Gender:

Male

New Patients:

Yes

Hours of Operation

  • MON
  • 10:00am
  • 6:00pm
  • TUE
  • 10:00am
  • 6:00pm
  • WED
  • 10:00am
  • 6:00pm
  • THU
  • 10:00am
  • 6:00pm
  • FRI
  • 10:00am
  • 6:00pm
  • SAT
  • SUN

Reviews

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overall great service, 10/04/2013

he's very quick, helpful, affordable, and pleasant to deal with. I would recommend him on every level


Finally, A Business Where Express Means "EXPRESS", 9/24/2012

This is the only business I found in a while that does what it saids. They put a new meaning to the word "Express". I took my eyeglasses in expecting a hour wait. There is an IHOP across the... street so I figured I would have lunch and then come back. Well before I could pick up my bag and grab my keys, the wonderful Xavier was handing me back my repaired glasses, cleaned and adjusted. This took literally no more than six or seven minutes top. I found the price reasonable. I am not sure what people expect to pay for express service but if you want it fast in order to save you the trouble of a new purchase, then you should expect to pay a little something for it. Come on guys they gotta stay in business. Anyway, needless to say that as left there and arrive at the airport, as I boarded to LA I was grateful for Xavier and the Eyeglass Repair Express.

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Reviews

mrfred01

Reviews: 0

overall great service

he's very quick, helpful, affordable, and pleasant to deal with. I would recommend him on every level

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Tradeport

Reviews: 0

Finally, A Business Where Express Means "EXPRESS"

This is the only business I found in a while that does what it saids. They put a new meaning to the word "Express". I took my eyeglasses in expecting a hour wait. There is an IHOP across the street so I figured I would have lunch and then come back. Well before I could pick up my bag and grab my keys, the wonderful Xavier was handing me back my repaired glasses, cleaned and adjusted. This took literally no more than six or seven minutes top. I found the price reasonable. I am not sure what people expect to pay for express service but if you want it fast in order to save you the trouble of a new purchase, then you should expect to pay a little something for it. Come on guys they gotta stay in business. Anyway, needless to say that as left there and arrive at the airport, as I boarded to LA I was grateful for Xavier and the Eyeglass Repair Express.

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Gardner123

Reviews: 0

Useless Guarantee on a Bad Repair Job

I took my glasses to Eyewear Repair Express but unfortunately the shopís repair was both incomplete and inadequate. Because the glasses were obviously about to break, I took them back the next day to be repaired again. While being worked on by the technician the glasses broke. The shop decided they did not want to repair them again and instead wanted to sell me new frames. The shop refused to refund my money for the initial repair in spite of their claim of a six month guarantee. I took my glasses to Eyewear Repair Express but unfortunately the shopís repair was both incomplete and inadequate. Because the glasses were obviously about to break, I took them back the next day to be repaired again. While being worked on by the technician the glasses broke. The shop decided they did not want to repair them again and instead wanted to sell me new frames. The shop refused to refund my money for the initial repair in spite of their claim of a six month guarantee.

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Jimlas

Reviews: 0

Worst Business In America

Stop! Donít deal with this company I was over-charged for my repair lied to continuously about my repair. I was treated as if were your fault for their mistakes. Waited for over three months and be promised that my glasses were mailed out to me. Twice I was sent the wrong glasses and had to call several times to request a mailing label to send the back the incorrect glasses back. I was accused of sending them broken which was not true. They lied, made up their own truth about their repair to my glasses. I never received my $ 350.00 glasses back and they refused to give back my money because they said their repaired my glassed they agreed they sent to someone else.

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BrainyD

Reviews: 0

Great service

My titanium eyeglass stem broke and they did a great job at repairing it. It looks great! The staff was very friendly and helpful.

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StevenC123

Reviews: 0

Awsome service

I am very impressed. These guys salvage my favorite pair of eyeglasses when I was about to throw them away. Very professional.

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chettaz

Reviews: 0

Shamless Thieves is Right!

Brought them a pair of titanium frames that needed welding. Charged me $49.95 for repair that lasted three days. If the glasses weren't repairable they should have just said so. Took my money up front and refused even a partial refund. I should have known better.

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wilfix

Reviews: 0

stay away express

ad on web said 1-2 day turn around not true poor workman ship,kept extra pieces that I sent with my glasses,charged to much for what I got,when got glasses back my lens was scratched,didn't read reveiws before sending won't do that again.

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Aardobard

Reviews: 0

Well Done!

Greg's attention to his work is good. The repair was done in the time estimated and for the price quoted. It was nice to have a local shop that can repair titanium frames. I would use them again.

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rullyot

Reviews: 0

Stay away from this company

They lost my $325 pair of glasses in March 2008. After 3 months they decided to make me another pair. Finally in Sept of 2008 after many excuses for delays they said they were sending my glasses. A couples weeks went by and they told me the glasses were mailed to the wrong address. I had to wait another month for the glasses to come back from the Post Office. At the end of October they said they came back and they were sending them out. They never came. These people just dont care about customer service. When I filed a complaint with the BBB they now say that the lenses were the wrong prescription and they want to make me another pair. I beleive they never made any glasses. I now want money to get my own glasses made. So far they have not done anything.

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antelope

Reviews: 0

Stay Away

The manager, Greg McIntyre, lied to me about: when glasses would be ready, when he would be in store to meet me for pickup-1 hr late; would not allow receptionist access to my glasses for pickup, yelled...screamed at me..when confronted with above facts. Never pay by credit card. Wait till product is handed to you then short pay!!

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duditos

Reviews: 0

SHAMEFUL THEIVES

Sent them my glasses in december 07. As of now (March 08), they still have them. They initially told me they were repaired, then that they weren't. They told me they were sent back to me, and later that they weren't. They are deceptive on the phone, and Greg McIntyre, their manager has outright lied to me on several occasions on the phone. More often than not (even during business hours), their phone is answered by a voicemail box that is persistently full. These people are crooks and their business should be avoided

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fjbaptiste2002

Reviews: 0

Negligent Rip Offs

Merchant returned package to me UNINSURED knowing the post office will not reimburse then or the customer for lost packages. Greg, the manager at the company told me they REGULARLY have packages LOST through their post office and hold no responsbiloity towards the customer. When my package was lost with $300 glasses, the owner NEVER called me back with over 2o attmepts to rech him. He's always supposedly out of town and doesn't give a care about the customer. Although the package had a tracking number, the post office told me the cusotmer the package was never insured and they weren't resonsibile to pay me back for the value of the glasses. NEVER deal with this company They are thieves. They didn not even credit my credit card for the $45 cost to weld the glasses! They are negligent, irresponsible and don't care ANYTHING about the cusotmer. All they want is your money. I wonder if they fixed my glasses at all and sent them at all because the tracking number was obtained througbh the internet. The post office told me there was no evidence this item was ever sent. MAybe they just wanted my money. Under the Better Business Bureau they have several unresolved compliants and haven't even bothered twice to my Better Business complaint. This company should be put out of business as the customer is worth nothing here. Do yourself a favor and STAY CLEAR OF this company. They are not worth the time of day and the manager Greg simply dodges for the owner a

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tonilmccall

Reviews: 0

Very good service

It is nice that there is a service who actually gives you an alternative to buying a brand new pair of glasses. Very inexpensive and worth the money.

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