I've been using Fetch for about a year now and have zero complaints. My dog loves the walker and I'm left daily notes on how the day's walk went. I would definitely recommend the service to others.
Posted: 3/29/2008 • Last edited: 1/16/2009 • Link to this review
Fetch pet care has consistently offered us fantastic, individualized, family-run pet-sitting services over the three years we've lived here. Fetch has always accommodated us, promptly and professionally, every single time we've needed care for our animals, whether it's been for a workday walk, a spontaneous weekend away, or a long absence during the busy holiday season - we know we can trust Fetch to take care of our needs. Our pets are very important to us and while we could turn to friends or relatives to look after our animals, we know we get dependable, consistently better care for our "kids" with Fetch! We have a big dog who had some destructive puppy tendencies when she was younger, and a cat with daily medication needs and a special diet, and the experienced pet sitters (who we always meet ahead of time with our pets) have always handled every issue professionally, and our pets get tons of love and attention. The animals get to stay in their familiar home and we have the peace of mind knowing they are in good hands. Communication and customer service have always been EXCELLENT with the owners and sitters, and I think you'll find that Fetch will be able to accommodate you and your pet's needs with excellent service. We HIGHLY recommend them! Alex and Marissa H., satisfied customers
Posted: 1/10/2008 • Link to this review
We have been customers of FETCH! Pet Care San Diego Inland since we moved to Rancho Bernardo 2 years ago. Gina and Leslie have gone above and beyond to get sitters for our dogs, whether it is Monday thru Friday, a last minute weekend, or an extended trip away. We even boarded our dogs at the home of one of the dog walkers. We have found everyone to be both courteous and professional to us, and they love our dogs. We have peace of mind knowing that Guido and Paolo get lots of love and attention when we are not around. We highly recommend Fetch. Donna and David
Posted: 1/10/2008 • Last edited: 2/15/2008 • Link to this review
After my assistant contacts this company to inquire about their services and receiving virtually no help with answers to their questions, I end up going with a private professional for care. About the only thing for this company in terms of getting information is a detailed website and thats about it.
Posted: 11/11/2007 • Last edited: 1/10/2008 • Link to this review
Rebecca, I'm very disappointed to read your review. My sister & I (co-owners) answer each and every call personally. I don't recall an assistant inquiring about our services recently, but I assure you we give very detailed answers to questions as we work to ensure each pet's needs are individually addressed - we don't have a one-size-fits-all approach. Perhaps your assistant wasn't totally familiar with your needs and wasn't able to provide all the information we need to give you proper answers and a proposal for care? In any case, I'm glad you found another "private" service to suit your needs as I know how important finding great pet care is for every "mom's" peace of mind. I also wanted to note that there are a wide-variety of business types in the pet sitting world and each person has to find which one suits their comfort level and needs best. We believe ours offers unmatched availability only a larger organization can provide AND personalized service by building a relationship with us and the pet sitter assigned to you. Thank you. -Gina, Owner
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