We contact about 10+ different roofing companies in the Houston area. (Our roof needed to be replaced.)We had NO idea there were so many roofers in the area. A quick search on Google displayed over 100K results! We called each contractor to see how easy it was to get in touch with the owners (or someone with real say so). Some of them were too busy for us (even when we acted like a customer who's project was having major issues!). When we called FSR Services, we told them a sales professional had come look at our roof and give us an estimate. We requested to speak with a supervisor or manager... She immediately asked if we would like to speak with the owner, Steve. We said, of course. We held for a few seconds and then Steve got on the phone. He was on his cell phone at one of their commercial roofing projects. He answered all of our questions and even scheduled to come out to our home with the sales guy to give the estimate a personal once over with us. Needless to say, we signed the contract and our project was scheduled 1 week out. The project was completed on time. The minor issues we had were quickly resolved. The cleanup was super FAST and great! Overall as a roofing company these guys have it all: trust, quality, customer services, value & great workmanship! Thanks again Steve!
Posted: 12/04/2012 • Link to this review