They run behind everyday, just today i had an 11am appointment for a few fillings. At 11:45 I am still in the waiting room when the nurse informs me that the doctor wants to do pull 2 of my wisdom teeth before he fills my cavities. I tell them i don't have time for this today and they get upset acting like I am being to inflexible. Besides that, the staff are pushy, rude, and they don't listen to the customer. After every cleaning i get there, you have to sit and wait in the chair until the doctor comes to give you a long and rude sales pitch speech about what they can do for your teeth. I don't want you to do anything to my teeth except clean them.
Posted: 7/27/2011 • Link to this review
I had to wait in the waiting room for over an hour. I got veneers 3 years ago. During the process of fitting me for veneers, my temporaries fell over a number of times. At this time, I had to drive over 2 hours to get them glued on over and over again. They would simply fall off by talking. They deny this ever happened because in their "notes" they said I was in for an adjustment. Once I got my permanent veneers I noticed a small crack in two of them. Three years later the top one just fell off. When I went back to have it fixed they said that it couldn't be fixed and I would have to buy a new one. When asked why, because I thought it was guaranteed for 20 years, they said because I didn't maintain regular check ups with them. I showed a record that I did go to another dentist every 6 mths to have my teeth maintained , but I didn't go back to them because I moved and also because I was not satisfied with their dental work. When is it the case that you have to agree to see them for the next 20 years of your life once you are treated? The fact is that they put on the veneers and they fell off. They should be responsible. I had a hemisection there and my tooth has been giving me problems every since (that's another story.) so I have a right to find another dentist. I spend over 13,000 at ADC and they did very little to help me out.
Posted: 3/22/2011 • Link to this review