Family Amusement Corporation

I like to clear up the blog that Ike P wrote about family amusement.Ike wrote on the blog that he thinks that having only 6 months notice tothe expiration date of the contract is not fair. I think having four andhalf years is plenty of time to cancel the contract. Everything that wason the contract was explained to Ike Pyun, and Silas Gaither his partnerOwners of the Parlor in Santa Monica. It was clearly explained to both ofthe owners that they should send in a cancellation letter immediately sothat the contract does not go into automatic renewal. After theconversation I had with Ike in May of 2009, Family Amusement still has notreceived a cancellation letter from the parlor. It is unfortunate that the Parlor negated to read the terms of ouragreement. We take pride in 37 years of offering the best service,equipment, and above all INTEGRITY in our operations. We have survivedin this industry where 90% of our competition has failed. The reason why we ask for six months notice of the contract is sothat we have enough time to place the equipment once the contractis over, and maintain credit worthiness with our banks. Theequipment weplace out in the field is very technical and expensive. We have a big overhead with trucks, insurance employees etc. We have a very strict businessmodel and we stand firm on our contracts. This is the reason why we havebeen around for thirty seven years. As far as the comment that I was being rude. I apologize if Mr.Pyun feels that way, but I acted in a professional manner andthoroughly explained all the facts.

First of all, I claim full responsibility for not reading through the contract entirely. But to let you know, if you do business with this company, know that you have to make up your mind if you are going to cancel your 5 year agreement 6 months before the date of expiration or you will be stuck renting their expensive machines for another 5 years. \r\rI will never do business with this company again. After renting two touchscreen game machines and a jukebox from this company, my business partner and I had decided to cancel our agreement. My partner called in to speak with Steve Peck and he faxed us over a copy of the contract. After seeing that he was totally in the right to not allow us to cancel, I called in to this young man to get clarification on the contract.\r\rAs I was talking to him, I noticed that he was being very short with me for no reason, as I had only politely asked him for clarification on one item in the contract. I asked him if I had did something wrong to warrant such rude responses. He then told me that he was upset that we had decided to go with another company on other game machines that we had placed in our venue. I then said that I didn't see that that was a breach of our contract and he continued to be upset with me. I did nothing wrong.\r\rAnyways, I'm an idiot for not reading the contract all the way through, but I want to warn everyone to be careful and read their contract in its entirety. \r\r5 year contracts, and you need to inform them via certified mail, 6 months in advance to cancel. Sound good to you? Not me.\r\r