I went to this dentist office last year with my 2 kids and I'll never go back again. They charge you for EVERYTHING that they use on you but dont tell you until the end. For example, they used a tongue brush, mouthwash, special toothpaste on my sons, and then when you check out they bill you full price for these items. They claimed that the insurance doesnt pay for these things (tricare) so you have to pay for them out of pocket. I dont mind paying for them, but they REALLY should tell people this before using them on you. The billing system is also really unorganized. I had to go back & forth with them trying to get the bills settled. While your waiting to be seen, they make you watch this lame video trying to get you to purchase this electric toothbrush that is very expensive from them. I just felt like they were trying to make a buck on everything and I left feeling really unsatisfied. ONE more thing that made me mad... My son had a cavity and they told me that tricare wouldnt cover a white filling. So I said I'd pay the extra for it to be white and not the silver filling. When we got home I realized that they did the silver filling anyway! ERRR!!! DONT GO HERE! Its nooooooo good. Especially not good for military families!!!
Posted: 9/23/2008 • Link to this review