My Experience: I went into this strong incense filled place in order to get my dell laptop fixed, which they assured me I would have it 3pm the following day. I cam in at 3pm and the lady told me it would not be fixed until 8pm. I came in the following day, she turned on the laptop, and the computer was still not fixed properly. She told me that in order for the laptop to work I would have to take the battery out and just use the plug it in for power. I thought that was bazar, but decided to do it any way. I went home and experienced the same issues I came to the shop for. I went in the following day and the gentleman who owned the shop worked on it for about 45 mins as my girlfirend and i waited. As we waited, I noticed a woman complaining to my girlfriend that it was the third time she came into the shop for the same issue. The gentleman at the shop assured me that my laptop was fixed properly this time, but when I got home, guess what? I still had the same issue! I was wondering why do I have to keep on wasting time and gas (25 miles in a gas guzzler) to continuously go there? I went there the next day and demanded a refund. The lady at the counter refused even though I provided her the evidence via smartphone with all the error messages, the blue screen, video of the scrolling screen and informed her that my computer kept shutting on and off. These people are crooks! Do not waist your time or money.
Posted: 10/30/2014 • Link to this review
I bought my computer in to the shop for my hinge and wifi to be fixed on my laptop it took them like two weeks to fix a 30 min job. after calling up there several times asking what was going on with my laptop and how much longer it would be they told me to come in and pick it up only to find out that it was taped up where the hinge was broken and my WiFi was completely out of commission.. they told me to bring it back in so they could work on it further and another two weeks went by and they still hadn't fixed the problem... I had the WORST EXPERIENCE with these people and would NOT recommend anyone go into this establishment they are ripping people off and they do not care THEY NEED TO BE PUT OUT OF BUSINESS
Posted: 10/08/2012 • Link to this review
I purchased a refurbished Dell Laptop from this establishment on 10/4/2010. I had to take it back the same day due to error messages popping up on screen and not being able to surf the internet. The owner did some troubleshooting and added an additional anti-virus. This took an hour! When I tried using the system the next day at a wifi hot spot, again I could not use the system. When trying to access the internet I got an error message several times saying that the server could not be found. I had to again return the product to the store for ... you guessed it ...some more trouble shooting. I have had a laptop that I paid $325.00 for and I have not been able to use it yet. I am in the store now posting this review. Will keep you posted.
Posted: 10/05/2010 • Link to this review
I saw a guy come in ready to spend thousands on a computer. The owner stopped him and asked him what he was going to use the system for. The customer replied that he only wanted to surf the net, write e-mails and write documents in Word. The owner said that he could sell him a system for $400 and that he should save his money for more important things. I have NEVER seen a business owner turn down that much money to save the customer money.
Posted: 8/09/2007 • Last edited: 1/02/2008 • Link to this review