When walking in, and signing in, it all seems nice and ok. Wait time to see the doctor was mininal. In fact the doctor was very nice, and helpful, especially when answering questions. Picking out eyeglasses was just ok. Their selection is just ok. They told me it would take 10 days to get my eyeglasses back. WRONG! I have been waiting 4 WEEKS! And they still don't know when they will be in. I have called, and they told me they would check on the status. No return phone calls. They never return phone calls. In the mean time they gave me a trial pair of contacts, and told me they were only good for 2 weeks. They wouldn't write my contact prescription until I tried them, and told me come back when I picked up my glasses in 10 days. It's been 3 weeks. I called to try to a new pair of trial contacts. No return phone call. Service is terrible. Unfortuntely I have already paid for the glasses, so I will just have to wait it out. But I will not be going back. Plus they have no parking, at all. UPDATE: It's been 4 weeks, and still no glasses. Called my insurance company, they haven't even recived a claim from them. Beyond Losy! Worst place ever. Do not even give them a try. Losy place!!
Posted: 2/28/2008 • Last edited: 9/27/2008 • Link to this review