This Fedex Kinkos is horrible. I have been a customer of their competitor UPS since I have been in business with minimal incident I started using FEdex ground recently as they are slightly cheaper, trying to save my small business a little money. Well twice I went to this office and both times I received nothing but hassles & wasted time. The last time (& I mean last time) The manager got rude, raising his voice telling me how bad the box was, he wanted to charge me to re-pack the box. This was the original box, it has a small wrinkle in 1 corner. It is original packing. I took it to the main Fedex office, same box they gave me zero hassles, no yelling, they put the label on the box for me, put on the conveyor for me, The main FEDEX location said thank you & shipped it as UPS always has done. The Fedex main office that handles 100's of packages a day gave me no hassles, but the kinkos on state bridge here was rude and could not handle the very same package for me. They wasted my time and my customer will receive the package a day later, because of this office. I will never go back and be harrassed again. my customers deserve better service. Go Fededx main office on Morrison or any UPS, but never Fedex kinkos on State Bridge Road.
Posted: 1/25/2012 • Link to this review
to complete..."I cant remember how many times they saved my behinD". Time and time again, this location has delivered to me over the past 5 years that I have been visiting them. Friendly people, 24x7, sure is expensive, but what service isnt these days? Great service, "KINKOS" that brand and FedEx right in it, what more can you ask for.
Posted: 3/01/2006 • Last edited: 1/02/2008 • Link to this review
Always have good experiences with FedEx & Kinkos. Having both together is a convenient way to take care of things quickly, efficiently, without having to fight through traffic or burn too much gas!
Posted: 4/19/2005 • Last edited: 1/02/2008 • Link to this review