Went into the FedEx Office at 455 Grass Valley Highway in Auburn and will never return. I went to ship a package via FedEx that had some expensive integrated circuits inside. I've been packaging and shipping parts for 35 years and know what I am doing. Because the declared value was so high they wanted to open the box to see. Fair enough, they opened the box. Then they told me that it wasn't packed well enough and that I would have to go and re-pack it. They were packed in anti-stat foam and each sheet was sandwiched in two more pieces of anti-stat foam. Then they were suspended in core-view packaging with bubble bags to prevent crushing. These flunkies rundly implied that I was trying to scam them by shipping and then filing an insurance claim. I told them to re-tape my box and I would take my business elsewhere. I went across the parking lot and received five-star service from Staples and shipped UPS through them. Just sold all of my FedEx stock, hope they go out of business!
Posted: 5/25/2010 • Link to this review