These guys are great. They repaired my Sony LCD projection TV in just one day. I dropped my set off in the morning and by that same afternoon they gave me a very reasonable estimate, which I approved. By the next day, my set was ready for me to pick up. The set looked and worked great! I will use these guys again.
Posted: 7/02/2009 • Link to this review
I just wanted to take a moment and say that after reading the first review I was hesitant to call this company for service but they are local to me and I wanted to give them a fair shake...I have to say that the gentleman that answered the phone was EXTREMELY helpful and offered all the information I needed. The price quoted was VERY reasonable and I plan on going to see them tomorrow with my TV! I will update once the service is received as to the overall experience! The company does not offer in home repair but that information could have been put there by anyone. I am excited to have my TV back! --UPDATE--- they fixed my TV in like 2 hours, the price was EXCEPTIONALLY reasonable and the guys were AWESOME! I highly recommend this company!
Posted: 12/30/2008 • Last edited: 1/05/2009 • Link to this review
Based on the phone conversation I had with the woman who answered the phone, I would NEVER recommend anyone use this company. The ad on kudzu.com clearly indicated in-home repair as one of their services. The lady indicated that they do not do in-home repair. I advised that they advertise in-home repair on the kudzu.com website and offered to email her a copy of the page I was looking at. She insisted that the website does not say that. I explained that I am looking at it right now and it says they do offer in-home repair. She put me on hold, then came back on the phone and told me that the advertisement does not say that. I again offered to email her what I was looking at and suggested that she correct the problem. She hung up on me. If this is how they treat a potential customer, imagine how they treat their ACTUAL customers. BEWARE!
Posted: 5/09/2007 • Last edited: 1/02/2008 • Link to this review