They lie. No way a 4 hour job takes 9 hours. Brakes, tires, air filter and oil change Dropped it off at 10 am and here I sit at 8:30 and was told just a few more mins. This place is a joke and the rookies working here will lie to you every time they open their mouths.
Posted: 7/05/2010 • Last edited: 10/11/2010 • Link to this review
I've been getting my service at Firestone for many years. I always wait a long time, and they don't take appointments. If you are buying new tires, they move you to the front of the line, makeing us normal people wait even longer.
Posted: 6/19/2008 • Link to this review
I was in need of two front tires and an alignment ASAP. I called around to every tire shop within 15 miles and Firestone had the best prices. I dropped my car off at 8:00a.m. and it was ready before 10:00a.m. I also received an oil change and tire rotation. The customer service was great and very convenient.
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review