• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers


Firestone Complete Auto Care

2460 N Druid Hills Rd NE 
Atlanta, GA 30329
Phone: (404) 325-8802
Website: www.firestonecompleteautocare.com...
Edit Business Info
Firestone Complete Auto Care Firestone Complete Auto Care : Auto Air Conditioning, Atlanta, GA



Reviews
by chuckwga at Citysearch

Posted on Citysearch on 3/19/2012
my experience
I have bought 2 or three sets of tires. I got good tires at a reasonable price. No issues with them. The service has always been prompt and courteous. My only compliant is that they always try up sale you for other work I leave that to my regular mechanic....
Overall



Quality


Service


Value



by jylee81 at Citysearch

Posted on Citysearch on 1/31/2012
Overpriced parts, Overpriced labor time - dont get burned
My car failed emissions so it needed parts replaced, including - Oxygen sensor, front, and Mass Air flow sensor. Their price seemed a bit high, but being new to the area, I gave them a go.but boy I was wrong to do so. Only after paying them and doing some online searching, I realized that not only did they overprice their parts and labor, they actually outright lied about the parts they used. When I asked why parts were so much more expensive than the parts I found on internet, including Bosch products, Mike stated that they do not use Bosch-type products found on the internet because their quality is not as good as the original manufacturer-type parts they had in stock, and that it is hard to compete with wholesale internet prices so theirs is naturally higher. Well, I did some research here are details - - Oxygen sensor charged for $208.00 (detailed internet search revealed that the part they used was actually a Bosch part, with online cost of $54.88 on amazon)- Mass air flow sensor charged for $388.00 (exact same air flow online was $210.89 on ebay)- their labor charged close to 4 hours, when actuality was about 3 hours, resulting in extra >$100 chargedWith just these 2 parts, they charged close to $600.00 for what actually should have been close to $260.00.So, in summary,Pros - will find almost everything that is wrong with your car that can be replaced. Very fast service *(see below).Cons - Way Overpriced parts, overpriced labor. Dishonest about their ""superior"" quality of parts when asked upfront why they cost so much more than anywhere else. The reason they have such a quick service is because too many people already got ripped off. I should have listened to my gut feeling, but don't make the same mistake I did - when you see a restaurant, don't go to one that's empty. Unless you have extra cash lying around that you dont want, don't come here for major repairs....
Overall



Quality


Service


Value



by carshopper2 at Citysearch

Posted on Citysearch on 11/19/2011
Happy Customers for Years
We've been using this Firestone for almost 10 years now, and have always been very pleased with how professional and honest they've been with us. I really can't believe that so many people have had negative experiences, but I have to assume that most of the people who are happy just don't bother to write a review. In our 10 years experience with them, they have never tried to sell us something we didn't need, never been pushy, and they've always been able to fix whatever is wrong. We actually feel really lucky to have found a mechanic that we trust.
Overall



Quality


Service


Value



by takhdy at Citysearch

Posted on Citysearch on 1/23/2010
Can't screw a lug nut, but can screw you!
After multiple 'Fall-special' vehicular inspections to see what was wrong with my car, all I ended up with was a no-fault diagnosis, save for marginal corrosion on the battery, and a rusty radiator hose -- both non-critical issues. And then, I almost crashed my car the other day 'cause the lug nuts came flying off of the wheels! These guys cant replace the lug nuts properly after removing them for their oh-so-special inspections. Save your car, save yourself, and please please go elsewhere.
Overall



Quality


Service


Value



by bgosden at Citysearch

Posted on Citysearch on 1/4/2009
Save yourself some money and trouble!!!!!
I went here to redeem a free oil change coupon I got in a catalog we bought for a fundraiser. True to form, they called and told me there were about 6 things wrong with my car upon arrival. Among the problems were: and oil leak, contaminated brake fluid (I don't know much about cars but how does break fluid get contaminated) which, of course, calls for a full break flush, 1 low tire on the back, etc.\rNow, I replaced the low tire on the back and bought a second back tire because my mom always said that you never buy tires in less than twos. I also got the oil leak fixed because I was lead to believe it was serious. Here is the kicker-after paying $343.60 for what was supposed to be a free oil change, I got a flat tire on one of my front tires. I drove straight home from the business-my home is about 2 miles straight down N. Druid Hills Rd. The next morning one of my tires which was not new was flat. Now that raises some interesting questions: How do you catch a flat the next day after service? Why was it conveniently one that was not replaced? Did he really check all of my tires?\r\rDon't go here. They will look for stuff to drum up business. They supposedly specialize in tires but they know they make more money if they work your car over. This place is a rip-off. When I called and asked the moron mechanic if he noticed it was not a good tire he acted like it was perfect when he checked it the day before but he would be glad to take a look at it if I wanted to come back in-hahahaha. I went somewhere else!!!
Overall



Quality


Service


Value



1 to 5 of 10


Kudzu Category Sponsors

Coupons
Tires Plus
Most vehicles. Please visit website or see store for complete details. Redeem coupon at participating Tires Plus location.
Coupon void if altered.

ex 05/07/2014  |  Valpak coupon »
Tires Plus
Most vehicles. Please visit website or see store for complete details. Redeem coupon at participating Tires Plus location.
Good at participating locations.
Coupon void if altered.

ex 05/07/2014  |  Valpak coupon »


Other home services categories in Atlanta, GA
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.