I was told by my insurance company to bring my recently purchased car to Firestone Complete Auto Care Center in Levittown, NY for a photo inspection. From July 1st through July 24th, I called on three separate occasions to make an appointment for a photo inspection and was told each time that "the guy who does the photo inspections is on vacation". Either Firestone has the best vacation package in the business, or I am being lied to. If this facility doesn't want to be bothered with doing photo inspections for insurance companies, then why don't they just withdraw from the program? I never liked Firestone tires, now I like their Complete Auto Care Centers even less!
Posted: 7/24/2010 • Link to this review