This is SUZZANE's TrustRating, which is based on both the number of reviews SUZZANE has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful SUZZANE has been to the Kudzu community.
I have been doing business with this company for well over 12 years. They have proven to be honest and reliable in their business practices. They are friendly and show true concern for the people they serve.