My steering wheel was shaking all over the place. They found my wheels were out of balance. Fixed it fast. And took the time to explained why it went out in the first place. I'm happy.
Posted: 6/11/2012 • Last edited: 4/22/2015 • Link to this review
Firestone gets the job done, but they ALWAYS find $800+ jobs to tack on to the minor repair or oil change we go in for. We wonder if they are trying to meet the monthly quota in unnecessary add ons. The service was much better prior to a turnover in management.
Posted: 6/20/2009 • Last edited: 4/22/2015 • Link to this review
Avoid this place! The service is terrible. I did a oil change there, and they forgot to put back the cap, so the oil split everywhere on the front of my car, and they just slightly use a towel to clean it. But it didn't work...
Posted: 9/03/2008 • Last edited: 4/22/2015 • Link to this review