I never even signed up to join this gym- they bought my membership from Workout Anytime in the summer of 2007. Upon learning that it was a different facility, even further away from my job, I opted to cancel my membership, as did my fiance. We sent our cancellation in via mail and by fax, more than three times each. Confirmation pages for the fax, and even certified mail receipt verify that it was received by Fitness USA. We spoke with the owner, Gerald on more than one occasion, who assured us he had received our cancellations, and would be handling it. Three months, and $180.00 in membership fees still being deducated, later, it still had not been done. Gerald then promised to mail me a refund check, for the fees I was billed in error, but amazingly, it has yet to arrive. I would be very hesitant to trust these folks, they do not return calls, or respond unless you are offering them money. Unethical, and shady.
Posted: 5/06/2008 • Link to this review