They charged almost $300 for a simple 1/2 hour repair to replace easy-to-reach 1' length of PVC pipe - 2 joints. Have used them before and felt their pricing was fair but this time - not. Will not use them again.
Posted: 7/05/2013 • Link to this review
In less than 2 hours (and 2 smoke breaks, his not mine), my 2 replacement faucets were installed and it only cost me more than $200! per hour...will be getting a new plumbing company (yes, the plumber was polite and knowledgeable in his field but is this fair pricing?!) the company would not give me an estimate prior to the appointment but the plumber seemed to have fixed prices in advance ($228 per faucet, with a discount on the second install) Of course I could have cancelled the installation and paid the $65 service call...this is why homeowners put off improvements: they are frustrated with getting gouged.
Posted: 8/13/2012 • Link to this review
The salesman gave me an estimate based on a job the technicians later said could not be done. They promised to leave my home paint ready and re-install all of the fixtures. They did not finish the job. I paid them in good faith and have not seen them again. I sent the owner photos of areas left unfinished and still no response. Insist on a building permit before they start the job and have the city inspector approve the work before they cover it.
Posted: 10/26/2011 • Link to this review
They are very responsive and do a good job, my only complaint is they had do go get a part from their shop and charged me labor to drive back and forth. I would have thought they would have stocked it on their truck.
Posted: 2/11/2010 • Link to this review
Expensive Yes. But they do the job right. Usually never have to return and always finishes the job on time. Excellent group of employees. Very professional. Highly recommend.
Posted: 5/19/2008 • Link to this review
Too expensive but customer service is very good. They charged us $350 for a faucet off thier truck that we later saw at Home Depot for $160. We won't buy anything from them again.
Posted: 5/01/2008 • Link to this review