Five Star Fencing Company

(678) 391-4519 5starfencing.com »

513 Arnold Mill RoadWoodstock, GA 30188   map »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:30am
  • 5:00pm
  • TUE
  • 8:30am
  • 5:00pm
  • WED
  • 8:30am
  • 5:00pm
  • THU
  • 8:30am
  • 5:00pm
  • FRI
  • 8:30am
  • 5:00pm
  • SAT
  • SUN

Reviews

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NO NO NO, 9/24/2014

A big NO to hire Mario. It has been 4 months since he got the initial deposit and has not taken a single step in fencing. How many ever times you call, he will always give some excuses, false... promises or will not pick up the phone. Still waiting. '0' star is my rating.

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More like One Star Fencing!, 8/26/2014

Save yourself some time and do not hire this company!!! 6 weeks later we finally have a fence...a poor quality fence. The fence wasn't installed as I originally requested. Mario recommended a... different layout due to the retaining wall in our back yard and I think the end product looks terrible. Mario had his crew install 2 gates with mis-matching hardware. According to him, he is not able to install matching hardware due to one of his many excuses. He didn't install lattice on the gates per the requirement of the HOA and had to convince the HOA that he was unable to put lattice on the gates. The HOA finally approved the gates, but I am still a dissatisfied customer. There were no updates on why the fence was not installed in a timely manner unless WE called him for an update. Each time my husband was finally able to get Mario on the phone, promises were made but there was never any follow through until I threatened to get my money back. Thank goodness I know better and only paid him a 50% deposit initially (even though he asked for payment in full upfront). I am convinced had we paid him in full initially, had I NOT threatened to get my deposit back, and had I NOT threatened to file an official complaint with the BBB, we would still have no fence. I am so tempted not to pay him the remainder of the quote for 6 weeks based on principle alone, however, my husband makes a great point...he just wants this lousy business man out of our lives for good.

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Displaying 1-15 of 116

Reviews

Maggi14

Reviews: 1

NO NO NO

A big NO to hire Mario. It has been 4 months since he got the initial deposit and has not taken a single step in fencing. How many ever times you call, he will always give some excuses, false promises or will not pick up the phone. Still waiting. '0' star is my rating.

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KLMD80

Reviews: 1

More like One Star Fencing!

Save yourself some time and do not hire this company!!! 6 weeks later we finally have a fence...a poor quality fence. The fence wasn't installed as I originally requested. Mario recommended a different layout due to the retaining wall in our back yard and I think the end product looks terrible. Mario had his crew install 2 gates with mis-matching hardware. According to him, he is not able to install matching hardware due to one of his many excuses. He didn't install lattice on the gates per the requirement of the HOA and had to convince the HOA that he was unable to put lattice on the gates. The HOA finally approved the gates, but I am still a dissatisfied customer. There were no updates on why the fence was not installed in a timely manner unless WE called him for an update. Each time my husband was finally able to get Mario on the phone, promises were made but there was never any follow through until I threatened to get my money back. Thank goodness I know better and only paid him a 50% deposit initially (even though he asked for payment in full upfront). I am convinced had we paid him in full initially, had I NOT threatened to get my deposit back, and had I NOT threatened to file an official complaint with the BBB, we would still have no fence. I am so tempted not to pay him the remainder of the quote for 6 weeks based on principle alone, however, my husband makes a great point...he just wants this lousy business man out of our lives for good.

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Doglvr

Reviews: 5

Get the Right Five Star Co

There are 2 "Five Star" fence companies, and we used the wrong one! Delay after delay (but real quick to cash our checks). Refused to come out and fix boards that were never installed properly. BUYER BEWARE!!!

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enzofsilva

Reviews: 6

Delays and more delays

UPDATE: 04/25/2014 they installed the fence. Only today (05/28/2014) the fence is finally stained! ---- They gave me an estimate on 03/16/2014. Today is 04/23/2014, still no fence. They came back the NEXT day to collect the check for half the job. Then, the rained out days began. We might have had about 5 fully rained out days this season. No matter how many times I called (and I had to call multiple times a week to get updates because they wouldn't call me), it was always put off a week, 2 weeks, etc. If I didn't call, I'd have no status update and would be waiting for them to show up! Very irresponsible! The manager's voicemail is always full, you can't even leave a message!

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bobjhons

Reviews: 1

every things wrong

I had Mario install a fence around my house, after being 2 months late, he used the wrong color and height of fencing. I wanted a 5 foot black fence and I got a galvanized 6 foot fence. well I had paid him half down and he wanted the remaining half even though it was wrong. Mario refused to fix his mistake and wants all of the money. He threatened to sue me and even brought the police to my house. I am going to go to court now to get the money to fix his mistake. DO NOT USE MARIO!!!!! HE WILL COST YOU MORE MONEY, TIME AND HEADACHE IN THE LONG RUN

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acyoung74

Reviews: 1

Beware Do Not Pay until job is complete!!!!

6/11/13 – HOA approved fence installation application contacted Mario to let him know it was approved. 6/12/13 – Mario came over to my house to receive 50% of deposit for fence to be installed. 7/09/13 – The fence installer’s finally showed up to dig holes and set post for the fence. 7/10/13 – The fence installer’s show backed up to install the fence and Mario asked for the final payment for installing of fence. I gave him the personal check for the final step; however, the fence installers ran out of pickets 75% complete. They left stated they had another job and would return on 7/11/13. 7/11/13 – Mario contacted me stating picket machine was messed up and would have pickets available to him on 07/12/13 and would come over to put them up never showed up to complete job. 7/12/13 – Contacted Mario on three different occasions about having the rest of my fence completed no contact back. When I got home there was a metal fence on the outside covering the gap where the pickets should have been still no contact as to why that was put up. 7/15/13 – Still no phone call as to when my fence would be completed contacted Mario’s cell number (678) 445-9862 and rang went to voice mail where mailbox was full unable to leave another message. I finally called back and got in touch with Mario who stated the pickets were still being cut and/or gathered. If they do not get them today they will be out first thing in the morning to install. 7/18/13 – Fence final comp after numerous calls

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p26n98

Reviews: 2

Great Quality Fence at a Very Fair Price

I recently contracted Five Star Fencing to install a wooden fence around our back yard and I am extremely satisfied with the quality of work that Mario and his crew put into their work. Mario is an honest guy, takes pride in his work and provides a good product at a very fair price.

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neighborlyfriend

Reviews: 1

Yay we have a fence!!!

Thank you Mario! This is a fantastic family business. Mario's son Aaron (Big Bear) and two other crew members put our fence up. Mario you and your wife can be proud of your son. You guys did a good job raising him. He is professional, kind, respectful, hard working and knowledgeable. The two other crew members also had a great work ethic and were kind and respectful too. They all went the extra mile by moving some things for me and placing some heavy rocks in a few areas so our dogs couldn't get out. We're still having some landscaping work done so when 5 star comes back to paint they will put up more wire there. Our dogs thank you too. They will get a small taste of freedom. We wouldn't hesitate to call on them again or recommend them.

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AshleyLewisMchale

Reviews: 1

Good FAMILY OWNED business!!!!

MARIO IS A GOOD FAMILY MAN AND MADE SURE I HAD THE BEST OF THE BEST SERVICE AND QUALITY FENCE POSSIBLE!I own horses and had problem with my fence before Five Star built me a new one, one of my horses broke through my old fence and got hit by oncoming traffic, that's when I realized I needed a new fence so I called them up and Mario knew exactly what kind of fence I needed and what was wrong with my old one and within week I had probably the best fence IN THE WORLD and there will be no more accidents with my horses getting out anymore! BIG THANKS TO THEM!

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JustynMartin

Reviews: 1

Fences Made of Steel

My fence can go through anything even 4-Wheeler accidents! My son hit our fence and not a dent or scratch at all! High quality EVERYTHING.

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ASAdamsFamily

Reviews: 1

CHEROKEES FINEST!!!!

We're new in town and also a new family, and didn't really know the area to well, but we knew what we needed to have our home to be a safe environment for us and our two kids! We wanted to start with our backyard cause we knew since it's summertime our kids will want to be outside ALL THE TIME. But we had no fence or deck! We came on here to find a company and found Five Star, we were a bit hesitant because of some of the negative reviews but we took a risk anyway! We called up Five Star and that same day we had already had an estimate! They worked so fast and so well! Our fence and deck we're both finished within a week! Another plus, was that they were so affordable and with in our budget! They live up to their name "Five Star" Because our Fence and Deck ARE five star QUALITY! Thank you so much Mario! -Chris & Sherry!

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winsday

Reviews: 1

Would NEVER recommend them!

I hired Mario in early 2012. They finished the fence after days of promising they would come out and finish. Most days they just never showed up and left their mess in the yard. Once they finished, they stained the fence and did a horrible blotchy job (we spent over $500 on the stain!). Mario promised he would come out and repaint the fence and NEVER did. The whole point in getting a fence was so our dogs could run outside without leashes. His crew left HUGE gaps under the fence and my dogs have escaped numerous times. Once again, promising he would fix it, he has never come back. I finally had to put logs under the holes just to keep the dogs from getting out. Mario would make TONS of promises and even come to the house to ensure he would fix all of the mistakes, he has yet to fix any of them after weeks.

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woodstocklivin

Reviews: 1

Lacking in Customer Service/Satisfaction

Five Star does a good job with fencing installation...just not customer service. They have a couple of minor details to complete on our job (one of which was brought to our attention by one of their supervisors) and we have been told numerous times they were coming out. Well, between my husband and myself, I have lost count of how many times we have called and been lied to. If you are not coming to completely finish the job, just say so. Don't keep lying to your customers. Looks like the last couple of details will be left up to us to finish. Lesson learned...never pay for anything until you are 100% satisfied...period.

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maillig

Reviews: 1

Beautiful fence for our family and dog!!!!

Not sure why there are negative reviews here. When we read the reviews here - we had our doubts - however, Mario and his crew were VERY responsive, offered up ideas on the best fence for our yard, and delivered a beautiful, quality built fence, at a price 20-30% cheaper than all the quotes we received. A fantastic job and very much recommended to anyone in the Woodstock (Cherokee County) Georgia area!

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HappyCamper74

Reviews: 1

Don't believe All the Neg Reviews

Five Star Fencing has been my fence company for the past 8 yrs. Mario and his company have constructed fences for me and I have referred him to my family, friends and neighbors. When the tornadoes blew through my subdivision a few weeks ago, mine and my neighbors Five Star Fence were the only ones standing! Now that says something. I read the preceding negative reviews and I believe they are bogus! Competition is stiff and other fence companies will do nasty things to hurt their competitors!Kudzu is the perfect place to do their damage. I recommend Five Star Fencing to anyone who wants a well built fence and a company who will stand by their finished product.

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Photos

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3 Board Fence w/ Wire