I bought some hardwood floors from this place which were installed by Character Craftsmen. I really like there prices which seemed to be a little cheaper than HOME DEPOT. I will definitly go back for future flooring purchases.
Posted: 11/15/2011 • Link to this review
After several visits, we selected a tile we wanted. When I went in to pick it up, I found that there were only some disheveled odds and ends in the showroom. After some work, I was able to get someone to help me. I was told, in an irritated and passive-aggressive tone, that there were 360 pieces in stock in the back and they would NOT bring them out for me or even just the 50 pieces I needed. I was instructed to drive 45 minutes or an hour to their store in Roswell or Kennesaw. I asked the gentleman to please confirm this because I could not, and would not, go driving all over town for their convenience. After a while, he did return and tell me they were not willing to bring my tile out to the showroom. Clearly with so many good tile stores in town, you do not need to do business with a company that treats their customers with such apathy.
Posted: 6/07/2011 • Link to this review