Very grateful that Dr. Hutcheson and Dr. Shepherd are in Atlanta. They took great care of my cockatiel on two different occasions and they are wonderful with animals. They were also kind enough to... explain things to me clearly so I understood what was going on. Very thankful to have two great avian vets here in Atlanta.VIEW MORE »VIEW LESS »
I really like this place, especially Dr. Hutcheson. I first discovered these guys when I had an elderly, ailing rat who had reached the end of her days and needed to be euthanized. The staff and... doctor were compassionate and patient with me during an emotional experience- I was permitted to remain with my pet throughout the entire procedure, which was performed in the most humane way possible. Since then, I've brought a number of other rats for various ailments- including a spay, which looked great after the surgery (internal sutures and surgical glue) and healed up perfectly- and am always happy with the service I receive. Very knowledgable about rats in general, and they all seem to genuinely like the little critters (which is incredibly gratifying for any rat owner). It's a bit on the pricey side, but they don't charge for follow-up visits, which is nice, and I am happy to pay a little more for peace of mind.VIEW MORE »VIEW LESS »
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Very grateful that Dr. Hutcheson and Dr. Shepherd are in Atlanta. They took great care of my cockatiel on two different occasions and they are wonderful with animals. They were also kind enough to explain things to me clearly so I understood what was going on. Very thankful to have two great avian vets here in Atlanta.
Posted: 3/04/2014 • Link to this review
I really like this place, especially Dr. Hutcheson. I first discovered these guys when I had an elderly, ailing rat who had reached the end of her days and needed to be euthanized. The staff and doctor were compassionate and patient with me during an emotional experience- I was permitted to remain with my pet throughout the entire procedure, which was performed in the most humane way possible. Since then, I've brought a number of other rats for various ailments- including a spay, which looked great after the surgery (internal sutures and surgical glue) and healed up perfectly- and am always happy with the service I receive. Very knowledgable about rats in general, and they all seem to genuinely like the little critters (which is incredibly gratifying for any rat owner). It's a bit on the pricey side, but they don't charge for follow-up visits, which is nice, and I am happy to pay a little more for peace of mind.
Posted: 2/20/2014 • Link to this review
I drive an hour to see Dr. Hutchinson and Dr. Shepard because they are so much more medically current, caring, compassionate, and available than any of the 3 closer exotics vets to me. They have saved two of my rabbits after a rabbit I rescued had coccydia and one of my other rabbits had become infected as well. They were much more current on the best medicines and have always been caring and compassionate--much more so than any of the other exotics vets we have seen. They saved my guinea pigs and another of my rabbits after they were seen by local exotics vets who missed what was going on with them. My rabbit had intestinal shutdown and the local vet missed it. Dr. Hutchinson correctly diagnosed it and my rabbit is fine after completing treatment. Dr. Shepard has also been very professional, caring, and compassionate. I am so grateful that they are there because I have animals who would not be here without their loving, professional and medically cutting edge care.
Posted: 11/10/2013 • Link to this review
I have always had a great experience with this office. I have been going for about 2 years. In addition, I board my bird when on vacation. The staff is excellent and the boarding space is clean. It is obvious how much they care!
Posted: 6/13/2013 • Link to this review
12/23/11 - 1 week post-op and my snake is doing very well! My 2yr old reticulated python swallowed her feeding tongs (about 12-14in long) and I took her to see Dr. Hutcheson by recommendation from the Cobb Emergency Animal Clinic. He was very nice and helped me stop freaking out about my baby, assuring me that it would be an easy surgery, he had seen much worse in the past and that she would be just fine. He handled her with great care and made sure that I had a price estimate and all my questions were answered before I left her for surgery. They called me as soon as the surgery was over to update me on how she was doing, which helped calm my nerves. He kept her overnight for observation (and didn't charge me!) and let me come in first thing the next day. The nurses were very pleasant to me and he explained to me exactly how he did the procedure, what to look out for post-op, how to give her medicine and instructions for her recovery. They even had washed the tongs and gave them back to me! The cost was high, but not nearly as bad as I was dreading and he even offered to allow me to write post-dated checks for whatever amount would be easy for me. Solidified by a 2nd day follow-up phone call, Dr. Hutcheson has earned a customer for life! A++ experience!
Posted: 12/23/2011 • Link to this review
Dr. Shepherd is nothing short of a b@#&h. She specializes in exotic pets yet gives you a thorough tongue lashing, belittles, insults, and degrades you for even thinking of owning one, let alone allowing one to get sick.....yet that's how she makes her living. I would only see her if she were the last vet on earth.
Posted: 11/09/2010 • Link to this review
I recently lost a young hamster after spending a lot of money and being told it had mild diarrhea. It ended up dying painfully at my home after their "treatment" with its insides coming out of its rectum. I cannot tell you all how horrible it was to wake up to this after attempting to inform them that for days that the hamster was not responding to their antibiotic. The vet never called me back. They only seemed interested in our money when we brought the pet in, but as far as follow up went, it was dreadful. I will never go back to them and am still so sorry that I didn't better research so that AT THE VERY LEAST the little critter didn't have to suffer. RIP little gal, you were a charming pet and will be missed!
Posted: 10/17/2010 • Last edited: 10/18/2010 • Link to this review
I've been taking my small pets to For Pets Sake for over six years now. This includes guinea pigs, canaries, and a rabbit. After my first experiences with Dr. Shepherd, I avoided her and made appointments specifically with Dr. Hutchenson. I found reviews online saying some of the same sentiments I had about Dr. Shepherd and felt some reassurance that it was "not just me" that had bad experiences. For me it was that the first two times I brought my pet there, she was rough with my animal and barely talked to me and was even somewhat rude. It was already painful enough to have to pay $60 for a vet visit, but to be treated dismissively on top of that was really uncool...and twice that that! Flash forward to about a year ago, and because I could not delay in getting my critter in, I ended up seeing Dr. Shepherd. Her manner had vastly improved in late 2009, so much so that I've ended up bringing two separate animals to her this year of 2010 and so that brings the total to three times she's been just fine as a vet. Maybe not as touchy feely as Dr. Hutcheson, but seemed to actually care about figuring out what was wrong. So...she's on probation with me but I'm optimistic. Dr Hutcheson I wouldn't hesitate to see. He's done several small animal surgeries for me (guinea pigs and a rabbit) and they all did fine, and he's got a great manner.
Posted: 7/08/2010 • Last edited: 11/09/2010 • Link to this review
Dr Jason Hutcheson has been nothing but kind, but he prescribed an injectable drug for my tortoise that (as I found out later) is known to cause not only pain but also possible necrosis. She wound up with patches of black necrotic skin at the injection sites. I took her in for a followup exam for the necrosis and got Dr Shepherd, who manhandled her like a rock with legs, roughly CLUNKING her around on the exam table, which was totally uncalled for (especially as she is captive-bred and -raised and extremely tame and socialized). She was also extremely gruff and sarcastic with my husband and I. We were given some ointment and sent on our way without so much as an apology -- if anything, we were made to feel as if it were our own fault! I wondered if she was having a bad day or was socially retarded, but judging from others' reviews, it seems that she is just plain mean. No customer OR their pets deserve that. Go elsewhere!
Posted: 6/05/2010 • Last edited: 11/09/2010 • Link to this review
I cannot stress enough my dislike for Dr. Shepherd. She is cold, rude, and unpleasant. She was rough with my guinea pigs and acted like I didn't know anything (I am an ANIMAL KEEPER - I have worked with animals for years). Dr. Hutcheson is a very nice guy and very sweet with my animals. However, he gave some bad advice for my uromastyx lizard (suggesting I use a under-tank heater and feed him (a herivorous lizard) crickets). Finally, I had my male guinea pig fixed, and 3 months later he had 2 huge abcesses on either side of his groin. The new vet I went to confirmed that it was a bacterial infection from the surgery, as it was way inside his body, not on the outside incision. That mistake cost me hundreds of extra dollars, not to mention putting him through more pain!!! Definitely will never go back to this vet.
Posted: 3/06/2010 • Last edited: 11/09/2010 • Link to this review
Recently my husband and I bought 2 baby lovebirds from a breeder, and after only a couple of weeks one fell very ill on a Sunday evening. The next morning I took him in to For Pet's Sake after finding them on a web search, and, long story short, Mimi Shepherd misdiagnosed the bird saying it had a virus that could be "any number of viruses". Her bedside manner was flippant and coldhearted...I felt I was no priority. She also misquoted the price of an x-ray, and when I asked her about it she argued with me. The staff was also very rude, with the exception of Debbie. 2 hours after bringing my bird in and Mimi treating him with antibiotics, he was dead. The real cause of illness, I later determined through research, was the liner I had used in the cage (and approved w/ the breeder.) Hardware cloth is extremely toxic to birds, and I had explained to Shepherd exactly what I used in the cage and even showed her a photo. 2 days later when I realized what the real problem was, I immediately took my other bird in who had been showing symptoms since Monday evening. It cost $370 more, and she survived but has no muscle control in her feet (now a month later and very little improvement). When I asked Dr. Hutcheson about making concessions to the bill, he gave me major attitude. Please save yourself the heartache and expense and choose another vet.
Posted: 12/02/2009 • Last edited: 11/09/2010 • Link to this review
I suppose the care is okay. At least they've not killed any of my birds. Dr.Shepherd seems to be lacking any warmth or caring. Perhaps she just lacks personality? Whatever, she is very cold and disinterested in the pets.
Posted: 9/09/2009 • Last edited: 11/09/2010 • Link to this review
FPS is a quality establishment with highly professional staff and has superb standards for quality (except in Dr. Mimi's bedside manner), and all know plenty about rodent pets. The receptionist is very friendly. She greeted me at my first visit and answered all my questions with kindness and patience. The vet techs are great, too. ...My first visit with Dr. S was only slightly unpleasant; luckily I was with my partner and thus outnumbered her, making her cold and dismissive manner less destructive to Us. Dr. S didn't seem too concerned about my rat OR me. She handled my girl roughly, and immediately dismissed anything I tried to tell her about what I *knew* she needed. An eye infection needed taken care of so that she could recover fully from her brief paralysis and head tilt (probably inner ear infection) but Dr.S dismissed that right away....She tried to convince me to simply let my little one die, because she's "just a rat," it's "time to let go," etc. My partner and I were firm with her, and had to talk over her to say that she should prescribe what We knew Our rat needed. ....Dr. H is AMAZING, though. He's so friendly and open to talking about any and all aspect of Your pet's health. ....Initial visits cost a bit more than I'm used to paying, but follow-ups are half the price. It's well worth it, though. Overall, this is a great place to take Your "exotic" animal friends.
Posted: 4/13/2009 • Last edited: 7/21/2009 • Link to this review
I have a grey squirrel and no other vet will see her saying she might have rabies, although I've raised her from a baby! I'm so glad they exist but Dr. Mimi Shepherd was not so great. She was rough with my animal, being rude and trying to nit-pick at the care I'm providing to my squirrel (most likely to convince me to buy something from her there) and just being very stuffy. She should change professions if she's that unhappy with her life. I'm sure the other vets are nicer than her, but I will still go back to them I would just request another doc.
Posted: 3/31/2009 • Last edited: 6/13/2009 • Link to this review