Barry who was extremely helpful and very savy in communicating with me via txt, email and phone and ultimately helped me purchase a vehicle. Barry was exceptional! And John the Finance Manager did a great job also. My overall satisfaction was "good"
Posted: 8/27/2015 • Link to this review
FOK made purchasing the new escape very simple. Mike took over for a coworker in helping us and was excellent at making the process easy and efficient even in the very busy environment.
Posted: 8/13/2015 • Link to this review
My boyfriend and I both purchased new cars the same day, with the help of Barry. He was up front, honest and genuinely helpful throughout the whole transaction. He made it a lot less stressful than the last time I bought a new vehicle, 11 years ago. I am very happy with my experience and of course, my new car!
Posted: 7/31/2015 • Link to this review
I had a great experience at Ford of Kirkland. I felt comfortable as a first time car buyer. Nicholas was very knowledgeable and helped me find a great car with the features I needed in my budget.
Posted: 7/29/2015 • Link to this review
Service was excellent. Very friendly employees. Helped me get down to the payments that I wanted and it was very quick. Felt very comfortable there unlike other dealers where you feel like you are getting pushed to buy the car or if they think you don't have the money they just give up. I have recommended a few people already to go to ford of Kirkland not just for the great ford products but for the amazing staff.
Posted: 7/27/2015 • Link to this review
I stopped by after doing some research and comparison shopping online. I met with Barry and took a test drive. During the drive, Barry explained the features and specifications of the F-150 and the many option packages Ford had to offer. After we got back to the lot, we walked through a sea of F-150's and came upon the one that suited me best. Time to talk price. We went back and forth for a little bit. All the while Barry was very respectful and, while interested in making a sale, did not exert pressure to buy and let me decide at my own pace. Ultimately we settled on a price, closed the deal pretty quickly, and after a brief tutorial I drove home in a new Ford F-150 with great financing and without the feeling of having gone through a 15-round prize fight to buy a car. FoK did very well and I'll be back in the future!
Posted: 6/15/2015 • Link to this review
2013, 2014, 2015