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Formally Yours Bridal Shops

Formally Yours

(770) 923-5800 www.formallyyoursga.com

5299 Lawrenceville Hwy NWLilburn, GA 30047 map it »

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Reviews

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DO NOT SHOP HERE, 6/06/2009

Formally Yours is the first store I ever shopped at for my wedding dress. I liked a dress that was over $1,000 and there was NO WAY we could afford it at full price. Then Cathy, the owner, told us... that if we paid in full and purchased it that day we would get 15% off the dress. I asked if I could look at other stores and come back and still get the 15% off because this was the first store I had looked at...and she flat out said NO! Therefore I was forced to buy the dress because if I left the store I would never be able to come back and afford it. So, I purchased the dress. When it came in I went to pick it up and they treated me as if they had no idea who I was. No one even helped me try it on. It was all wrinkled and looked like it had been shoved somewhere tight for storage. When we went to leave with the dress they wouldn't even give us a bag to carry it in...they wanted us to buy a bag after spending $1,000 on a dress! We ended up putting my dress into a David's Bridal dress bag that my matron of honor had brought with us (just in case) and leaving. No one spoke a word when we left, not even a "thank you". My dress continued to become a nightmare. I went else where for alterations due to the awful service at Formally Yours and have now had it pointed out that they didn't order me extra length and now my dress is TOO SHORT! I have to wear flat shoes to make it work! I have complaints about bridesmaid dresses too but unfortunately there is a 250 word limit to this review.

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Something's funny here, 7/15/2008

I enjoyed looking at the dresses here but felt like I wasn't getting a "straight" answer. I received different information about pricing the two times I was there and never was told about the 20%... discount for buying on your first visit that I heard about from other brides.

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Displaying 1-13 of 13

Reviews

by Sunshine Ford at Citysearch

Brides Worst Nightmare!

My experience here was HORRIBLE! The owner is extremely RUDE! This shop was the only problem I had in organizing my wedding. I would not recommend this shop to my worst enemy! This is a bait and switch bridal shop. Don't be fooled by the smiling faces and dress selection. It would be worth going elsewhere to avoid the hassle and heartache! I found my bridal gown here and was told that if all of my bridesmaids ordered from them, they would recieve 15% off. What they don't tell you is that when your bridesmaids call they are offered an option to pay 1/2 now and 1/2 on receipt which voids the 15% off deal. (I felt like I committed fraud on my bridesmaids, as I promised a discount that the store didnt honor) They also will take their measurements over the phone and tell them that they are a plus size and try to charge an additional $60 for the dress. None of my bridesmaids were plus sizes, all of them actually ordered regular sizes & had to get their dresses altered down to fit. I caught this scam early on and called to intervene reminding them that one bridesmaid fit the size 8 dress on the rack perfectly so now why where they telling her she needed a 16Plus size? This is a racket to make more money on the dress cost as well as the alteration cost. My bridal dress came in and when I came in for the fitting I found blue dye stains on the dress. The owner-Cathy seemed very mad that I even pointed this out as this was an inconvenience to her to have to order me another dress. I wonder why this dress wasn't inspected on receipt, but I guess that is my job not the bridal shops job. We ordered all of our dresses from bridesmaids, hostess dresses, bridal gown, veil, shoes etc from this shop and we were treated with nothing less than disrespect. The hostess dresses never even came in and the owner didn't even want to refund my money and to this day has not. We will be settling this matter in court. The alterations for my bridal gown left a great deal to be desired. I tripped

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by ibstylinyo at Citysearch

Formally Yours formally sucks!

Do not be fooled by the message from Formally Yours. Dealing with this store, the owner in particular, was anything but enjoyable and stress-free. Ordering six bridesmaid dresses, over 1200 dollars, was anything but fun and enjoyable; it was a wedding nightmare.Our order (due in Feb. 5) was late, and nobody called to inform of the delay. In fact, this went on for 47 days. Never once did I receive a call from the store when several of the ""projected dates"" for delivery passed. These dates, in hindsight, were based on nothing- I was left feeling like they just told me anything to get rid of me. When I finally had a discussion with the owner about it, she was rude and condescending. Blame was always thrown elsewhere and an apology was never made- nor was an offer to correct the situation.By the time the dresses DID come in, the wedding was less than twenty days away, and the dresses still needed to be shipped out of state as soon as possible so that alterations could be made. Formally Yours had been aware of this need since the order was placed on November 24, 2009. It was now March 24, 2010.Upon mention of sending a letter to the Better Business Bureau, the owner paid to have ground shipping. This of course was unacceptable because of the time restraints, but the owner did not seem to care one bit. In so many words, she pretty much told me that other customers were more important. Getting the dresses to the other girls on time cost as much as another dress...I do not recommend this store to anybody, not even for a prom dress. Don't be fooled by the lure of a 15% discount either... that is simply not the case. Pay 10 dollars more and get your dress somewhere else. Formally Yours formally sucks.

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by christinamosher at Citysearch

Don't Buy Here

When I came shopping here I fell in love with the second dress I tried on. The owner tried to sell me the dress right off the rack - it was FOUR SIZES TOO BIG and had snags and tears all over it. She offered to take $50 off the price if I purchased it...wow, thanks.I should have walked out when she pressured me to buy that nasty rack dress, but I decided to order it from her because I loved it. The sales girls are uninterested in you as a customer and the owner views everyone who walks through the door as another payment on her Buick SUV.If you try your dress on here...buy it elsewhere. You'll get a better price and won't have to deal with the hassles I've dealt with.

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SabreGirl

Reviews: 2

DO NOT SHOP HERE

Formally Yours is the first store I ever shopped at for my wedding dress. I liked a dress that was over $1,000 and there was NO WAY we could afford it at full price. Then Cathy, the owner, told us that if we paid in full and purchased it that day we would get 15% off the dress. I asked if I could look at other stores and come back and still get the 15% off because this was the first store I had looked at...and she flat out said NO! Therefore I was forced to buy the dress because if I left the store I would never be able to come back and afford it. So, I purchased the dress. When it came in I went to pick it up and they treated me as if they had no idea who I was. No one even helped me try it on. It was all wrinkled and looked like it had been shoved somewhere tight for storage. When we went to leave with the dress they wouldn't even give us a bag to carry it in...they wanted us to buy a bag after spending $1,000 on a dress! We ended up putting my dress into a David's Bridal dress bag that my matron of honor had brought with us (just in case) and leaving. No one spoke a word when we left, not even a "thank you". My dress continued to become a nightmare. I went else where for alterations due to the awful service at Formally Yours and have now had it pointed out that they didn't order me extra length and now my dress is TOO SHORT! I have to wear flat shoes to make it work! I have complaints about bridesmaid dresses too but unfortunately there is a 250 word limit to this review.

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by ladybug28 at Citysearch

Beautiful Bridal Shop

I had a wonderful experience at Formally Yours! After looking almost everywhere for my gown, I finally found it there. The staff is very friendly and knowledgable. I would recommend them to anyone looking for the perfect dress for your big day!

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by aajv at Citysearch

What a relief!!

I had a bad initial judgement on this place but after the first 5 minutes it turned out fantanstic. At first I wasn't greeted very pleasantly by an elderly woman but since the first 5 minutes it's been great and everyone is so nice and helpful. Everyone including the elderly woman is really interested in meeting your requests and lifting some of the stress, of finding a dress, away. The woman is actually very nice once you give her a chance she just comes across as a ""not happy camper."" In fact she is a delight to see in the store everytime I come in. The owner is so patient and really hears your side of things. I'm not comfortable in a dress and I get anxiety over making big purchases, but they have done so much for me. The biggest thing is they let me make a short story into a long story. Definetly go here because they have a good selection and reasonable prices. The dressing rooms could be bigger but I'm not buying a room, just a dress. Advice before you go since some have had bad experiences: have an idea of what you like, make an appointment, be respectful of their business, and be patient not only with yourself but with them because its not ALWAYS about you ALL the time! They have shoes, jewelry and veils you can use for visualization. Also you can even try these on! I've gone everywhere in the Atlanta area and I am confident about this place. I could have gone to another store and just ordered the dress I found here but I really like this place, their history, and atmosphere.

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LadyKate

Reviews: 17

Something's funny here

I enjoyed looking at the dresses here but felt like I wasn't getting a "straight" answer. I received different information about pricing the two times I was there and never was told about the 20% discount for buying on your first visit that I heard about from other brides.

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by dwmg at Citysearch

Worst service I have ever received in my life! Don't go here unless you just enjoy being insulted!

First, as I walked in the door I was carrying a bottle of water. The woman at the desk loudly and rudely called out to tell me that no drinks were allowed. I walked out and left the bottle by the door and came back in. I had some pictures I had downloaded of styles that I wanted to look at that the designer said were available in this store. I showed them to the woman and she said,"" Oh, there are just destination gowns. They're in the back."" And pointed with no offer of assistance what-so-ever. I went back there and another woman was standing by the dressing rooms. I told her what I was looking for, she took one look at me and said they had nothing in my size in the store for me to try on!!!!!! I'm a 14, not small, but not huge. All in all the worst experience I can ever imagine. Save yourself the time and go somewhere else.

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jenny70

Reviews: 48

Fake People!

This place is just awful! People there are only there for your money. Be willing to spend if you would like help. They do not give you the correct size so make sure you get your mesurements else where! They get their money through alterations. BEWARE!

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mblount

Reviews: 8

Great Dress Shop

Formally Yours is a wonderful place to find dresses. Although, I didn't find my bridal gown there, I did find the bridesmaids dresses. They ahve a wonderful selection and the staff is extremely helpful. I learned of Formally Yours after three separate friends used them for bridal gowns. Great selection and good prices.

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Lauren24

Reviews: 3

Good service

I recieved great service here and found the perfect dress. Good selection.

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Debjay1021

Reviews: 5

Best prices I could find!

I had found my dress at this over priced bridal store called Bride Beautiful. I wanted this dress so much until I saw the price tag. Formally Yours was $500.00 less for the exact same dress!!! I bought it and everything turned out great. The dress came in on time and the alterations were done in 1 week and also the cost of the alterations were less than what I thought that they would be! The only problem that I had was that they mis quoted and also mis wrote the wrong price on these shoes that were beautiful. They wouldn't honor their mistake and that really upset me so I tried to find the shoes for less somewhere else but unfortunatly I was unable to, so I went ahead and purchased the shoes from them...you can't win them all. I would definatly recommend Formally Yours to others.

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by kathyboaz at Citysearch

User review by kathyboaz

Highly recommend for wedding gowns. Bridemaid selection didn't impress me.

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