I purchased a condenser fan motor for my home. 1st off, I paid $150 for it, they were asking $229. You can find this single speed motor all day long on the internet for $89, but I needed it in a hurry. It's hot in GA in June. I installed this 3 wire fan motor with new capacitor and the motor was making noise. 2 days later, it was so loud my neighbors thought my house was going to blow. It was over the weekend (Fox is closed on the weekends) so I made other arrangements. When I returned the fan 2 days after purchase, they told me there was nothing wrong with it and would only return it minus the ridiculous restocking fee. Bad motor = full refund! I understand they don't know me personally, nor did they see if I installed the 3 wire motor incorrectly...but gee. You can't mess up 3 color coded wires! Poor form. Save your money and go to Grainger, avoid the Marietta branch.
Posted: 6/24/2013 • Link to this review
After buying part, turned out I didn't need it. Was basically told "you open it, you own it." Won't waste $$$ with these people again. Although the guy that waited on me was helpful, no smiling customer service. The guy next to him at the counter was making rude comments about his customer on the phone. Sometimes you wonder how places like this stay in business when so many others aren't making it these days.
Posted: 10/17/2011 • Link to this review