Fresche

I was a customer of Fresche for awhile, and enjoyed going there. Then one day, I walked out with electric fucshia hair. I looked at the pink mixture in the bowl, and asked the stylist if that's what color my hair was going to be. "Noooo, of course not! I wouldn't do that to you! It's going to be a nice red, like you requested." But, bright pink it was. I stayed a couple extra hours while she tried to fix it. I contacted Joi, and asked her to supervise the next day's fix, and she assured me she would. That time, the pink ran into the blonde, and I had lavender as well. Joi did little to no supervising, and stared right through me as I walked out with my pink and purple hair--she was just too busy and important to bother with it. I emailed her directly and asked for a refund. She explained that I could come in again, and work around her schedule, for another "fix", but that they don't give refunds. I told her I'd already spent SIX hours there, and that she didn't supervise the "fix." "Ohhh, I'm busy--but you're a regular customer, so I can refund only the color portion you paid." Grrr. The right answer would have been "we screwed up (three times) and of course you can have a FULL refund!" I didn't mind the stylist's mistake so much as Joi's Holier Than Thou attitude; I would have gone to the same stylist again, but I don't support businesses whose owners don't own up to mistakes.

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I got a great haircut from Tiffany on my first visit to Fresche this weekend. The salon has a fun and friendly atmosphere, I will definately be coming back again and recommending Fresche to all my friends :)

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Fresche is not pretentious and do amazing work. While I did not meet the owner, Joi, it's apparent she created a positive atmosphere where the customer comes first.

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I just want to say what a great job Fresche did with my hair. AJ was wonderful, as was the staff!!!

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I was selected for a makeover for charity. I highly recommend them if you are looking for a great change! This is my thank you to them.

I don’t even know where to begin to thank you for everything! As you know, I was a bit freaked out when I first saw my hair. Although the cut was darling, it was so strange for it to be on me. I didn’t think it “was me”. Well I have to tell you I have grown into my hair and it IS me! Actually the new me. I feel like a new woman. I can’t even begin to count the compliments I have received. Not only on the cut, but also how it looks on me. I’ve gotten the “you look 10 years younger”, and “you look so hot”, which is always good for a woman of 47. J I’ve actually had several people stop me, and I’m talking complete strangers, say they liked my hair cut. Of course I give Fresche and Phillipa all of the credit.

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