Update: 4/7/2015: I received calls from Fresh Coat Corporate and I expect to be materially updating this review to a positive one based on the follow up being discussed. The response from corporate so far has been consistent with a professional group that cares about integrity, quality and their reputation. It appears my job was performed by a former franchise owner who still represented himself as Fresh Coat. I used a Fresh Coat Franchise supplier that quoted the stain work to include the "underside of the deck". Upon doing the work the underside of deck came to mean the columns under the deck, not the actual bottom side of the deck as discussed and by any reasonable means would be expected. I was then told that applying 2 coats to flat top areas was now additional cost (also plainly stated as included in the quote). And then caulking small cracks in the wood would also would increase the quote by $400.00 for both of those items. I would call this a bait and switch experience at best. I have called the Fresh Coat headquarters in OH with no response yet on this actual issue. The work completed was C grade at best and now requires me to finish the job in multiple ways including the underside of the deck, between the boards, applying the second coat, multiple missed areas where there is no stain that were reportedly stained twice. I would think twice before engaging this supplier as they have created a number of problems.
Posted: 4/03/2015 • Last edited: 4/07/2015 • Link to this review
Mike & his crew did a great job updating the exterior of our home. We had some weather challenges but Mike kept me informed every step of the way. Communication was top notch! The crew worked quickly and the job turned out great! Would definitely use again!
Posted: 3/24/2014 • Link to this review
Mike and his crew did an excellent job. The crew were extremely professional and their job speaks about it all. I would recommend them to anyone. Great Job, Great Service. I have couple of projects more to go and I will call them again without second thought.
Posted: 1/20/2014 • Last edited: 1/21/2014 • Link to this review
The painters did an excellent job on our home. We've had several rooms painted in our home over the last few months. The painting crew always go above and beyond to make the customer satisfied and they do an outstanding job. I highly recommend these painters.
Posted: 12/23/2013 • Link to this review
Can't say enough about what a fine job that Fresh Coat did with the exterior painting job they did for us. Minor requests made during the job were quickly and courteously addressed by the painting crew. Recommend this company highly.
Posted: 12/14/2013 • Link to this review
I had several bidders for inside painting job, and Fresh Coat has offered the best value, high quality paint, and 100% customer satisfaction. The job was completed on time and just like I requested. Very high quality professionals: all lines are straight, even surface coverage, no spots or smudges. All team members are friendly and courteous. I would highly recommend this company for a big, challenging job.
Posted: 12/02/2013 • Link to this review
The professionalism, quality and work ethic were outstanding. Not on just the painting but there was a lot of rot and termite damage that had to be repaired and a wonderful job they did. My wife and I were so impressed we are using them again to paint the whole interior of our home. I CAN'T THINK OF A BETTER GROUP OF MEN THAN MIKE BYARS AND HIS TEAM. GREAT JOB MIKE AND A LOT OF COMPLIMENTS FROM THE NEIGHBORS. (Footnote: They are fully insured, including Work Comp, bonded and licensed. I checked it out myself.
Posted: 11/29/2013 • Link to this review
Great company, very professional. Fantastic work, they pulled out the wallpaper from my large kitchen and smoothed the walls and painted. I am very happy with the work. I will be calling them back soon to paint the rest of the house. Great price too!
Posted: 11/26/2013 • Link to this review
We use premium low-odor, Eco-friendly paint at no additional charge.