I worked for this company for all of 2-3 weeks in "maid service" and they are by far the worst company you could possibly deal with. Complete chaos and horrible communication. Also as a hired contract worker you have to literally chase every paycheck down after MULTIPLE calls and being giving the run around. Do yourself a HUGE favor and hire a small private service direct. This company has all contacted employee's and takes 45% of the money when they did nothing but schedule the appointment. These folks do not deserve to be in business. Beyond unprofessional! I would not give them any stars yet I had to because of this format!
Posted: 3/27/2015 • Link to this review
I asked if they could be scheduled to come near a certain time; we've got a couple of small dogs that stay in the outside fenced area, and will escape easily if the gate is opened by someone not aware of them. The person I spoke with indicated that the yard would be cut sometime before noon. I moved meetings around so that I could be home until 2PM, but alas, no one ever showed. Finally, well after 5PM they showed up to cut the lawn. I was on a phone meeting at the time, and could not go outside while they were still here. When I finally broke away, I found TONS of untrimmed grass. Nearly every section of fence has grass sticking up out of it. None of the borders surrounding the flower beds in the back were trimmed properly. All of the concrete was left unedged and unblown. Both side of the house (roughly a 7ft wide section on each side) was unmowed. A large patch (10'x10') was left unmowed in the FRONT YARD BY THE STREET. The hose for the front yard sprinkler was wadded up and thrown into the flowerbed, when it could've just been shifted to the sidewalk less than 6" away. I've taken pictures should the company try to dispute the poor job they've done, and would be happy to show them to anyone who asks. This company does not care about customer happiness or retention, given the other reviews I've seen on Google. I've already contacted the company, but I expect either no response, or a very late one if they do decide to call.
Posted: 8/03/2012 • Link to this review